The Account Manager reports to the Faire Labor Regional Operations Manager and is responsible for leading all day-to-day placement activities at specific client sites. This position will have responsibility for approximately field associates placed at locations. Our organization is rapidly growing and seeking a key resource to help execute and source our hiring and onboarding processes. Experience in staffing and light industrial/commercial within the Indiana market is required.

Job Content Breakdown:

· 80% Business Development/Sales

· 20% Managing FL new account/client interactions.

Salary plus Commissions

Job Summary:

This role requires 5+ years of experience in recruiting and staffing operations within the Light Industrial/Commercial industry within the Indiana market. Account Managers will serve as role models for Faire Labors' values and culture. This is a fast-paced position requiring travel to client sites and constant interaction with clients and associates.

Major Responsibilities: This position is accountable for:

Sales, Business Development, Compliance, Interviewing Quality & Efficiency, Customer Retention, Associate Relations, Payroll & Operational Leadership

• Business develops by gathering leads, prospects and grow the business through its clientele
• Provide leadership within the Account Management/Operations/Recruitment department
• Drive the recruiting and training of additional Account Managers/Recruiters/Operations and other team
• members within market/region.
• Partner with the market team to ensure all client orders are filled in a timely manner.
• Sourcing, interviewing and contacting candidates throughout various job boards, resources, and within the community.
• Identify employee strengths to properly match with open requisitions.
• Assist in office with onboarding, payroll, job assignments, and administrative documents.
• Utilizing the Application Tracking System to streamline and communicate each step in the hiring process.
• Annual sales goals will fluctuate based on business needs, 2022 will be the same as 2021 9MM
• Enforce company policies, rules, and regulations.

A successful Account Manager will exemplify and champion Faire Labor’s values of providing quality service and recommendation to all associates and clients.

NOTE: Associates in Faire Labor are exposed to highly confidential and sensitive information. This information should not be shared with anyone. Any breach is subject to disciplinary action, up to and including termination.

This position is accountable for their market’s:

• Compliance (ensuring all placed associates have completed necessary HR and customer contract requirements)
• Interviewing Quality & Efficiency (interviewing, completing final selection, and onboarding associates to fill customer orders),
• Customer Retention (increasing customer loyalty by building professional relationships with clients and proving
• the Company’s ability to solve problems and deliver results while meeting contract specifications)
• Associate Relations (quickly escalating or resolving associate complaints, supporting field associate needs and proactively building communication channels with every field associate)
• Account Managers will serve as role models for Faire Labor’s values and culture. This is a fast-paced position requiring daily travel to client sites and constant interaction with clients and associates.

Job Specific Duties:

• Develop employees by providing ongoing feedback while establishing and communicating performance expectations.
• Effectively communicate account information and order specifications to all parties required for proper order fulfillment.
• Possess understanding and demonstrate a working knowledge of the industrial and/or staffing industry.

Essential Requirements:

• This role requires 5+ years of experience in operations and a proven customer-service focus, in the Light Industrial industry
• Strong history of leadership, accountability, and success in the operations
• An associate focused leader who proactively communicates, checks in and monitors placed field associates to assist with any associate-relations needs that arise
• Systems savvy; ideally with prior exposure to Salesforce and HRIS/Avionte/ Applicant Tracking Systems
• Documented Weekly clientele on-site visits
• Must have a flexible schedule. Hours will vary M-F between 7am-3pm, 8am-4pm, & 9am-6pm
• Must be capable of working both autonomously and as a team player.
• Light Industrial or commercial division
• Bilingual (English/Spanish) Mandatory

Success Metrics:

• Number Of orders filled
• Time to fill orders
• Retention of field associates
• 100% adherence to compliance requirements
• Visibility at client sites
• Minimum assigned year around FTEs of 50+

Safety requirements and equipment used:

• Practices safe office equipment usage always

Physical Demands & Working Conditions:

• Requires long periods of time seated in front of a computer or in meetings including video or phone- based conference calls
• Will require 40 plus hours per week, including some evening and weekend hours to meet deadlines and solve unexpected problems
• Will require business travel and periods of time away from home

FLMW

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Puede trasladarse/mudarse:

• Indianapolis, IN: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Educación:

• Associate (Deseable)

Experiencia:

• Executive Leadership: 1 año (Deseable)
• Payroll & Billing: 1 año (Deseable)
• Field Associate Relations,: 1 año (Obligatorio)
• Business Development/Sales : 2 años (Obligatorio)
• Managing new account/client interactions: 2 años (Obligatorio)

Idioma:

• English (Obligatorio)
• Spanish (Obligatorio)

Disponibilidad de turnos:

• Turno diurno (Obligatorio)

Disponibilidad para viajar:

• 50 % (Obligatorio)

Work Location: One location

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