Bookstore Manager Job at Family HealthCare Network
Description of Primary Responsibilities
- Provides management to departmental staff.
- Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling.
- Demonstrates core leadership behaviors and team one approach.
- Creates a culture of accountability and excellence.
- Develops and manages an action plan across assigned employee base to support the strategic direction and obtainment of goals of the organization, effectively leading change when necessary.
- Empowers staff through effective communication and talent building.
- Delegates appropriate departmental duties and responsibilities to assigned team members while ensuring department performance.
- Assists with the development of the departmental budget and monitors budget to ensure expenses do not exceed budget.
- Ensures regulatory compliance for assigned departments, and compliance with all workflows, policies, and procedures.
- Ensures employees receive instruction/training that is in compliance with training plan, including on the job training. Works with Director to ensure necessary remediation is taken.
- Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from Director.
- Ensures department maintains compliance with all employee related reporting and tracking.
- Responsible for the development of book store sales and daily operations, and directing resources to meet them.
- Works with Director to create and monitor bookstore goals.
- Provides regular reports to Director on bookstore performance metrics.
- Manage customer complaints and maintain the store’s reputation.
- Ensures the store fulfils all legal and health and safety guidelines.
- Manage regulatory business permits as required by County or State regulations.
- Assists with the development of the book store budget and monitors budget to ensure expenses do not exceed budget.
- Responsible for all cash handling and monetary transaction recording and reporting.
- Responsible for planning, organizing, and managing all book store activities and events .
- Identifies strategic partners to promote book store sales and events.
- Keeps abreast of market trends to determine the need for improvements.
- Works with local businesses to obtain and vend specialty items.
- Maintains monthly book store calendar of events.
- Plan and oversee in-store promotional events and displays.
- Works with the marketing team to ensure promotion of planned events and activities.
- Responsible for maintaining book store inventory.
- Ensures ordering of books and relevant supplies for bookstore.
- Conducts regular audits of book store inventory and reports findings to Director.
- Manages relationships with book and novelty vendors.
- Performs other duties as assigned.
Description of Primary Attributes
Professional & Technical Knowledge:
- Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor’s Degree program with a recognized major such as child development, English, library studies or comparable experience, and;
- Four years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
Technical Skills:
- Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
- Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
- Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.
Licenses & Certifications:
- Valid CA driver’s license.
Communications Skills:
- Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze.
- Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
- Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
- Effectively conveys technical information to non-technical audiences.
Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and the employee must occasionally stoop, reach above and below shoulder height, squat, climb, lift and/or move up to 50 pounds.
Pay Scale:
Min Salary Rate: $64,822.78
Max Salary Rate: $103,716.46
*Please be aware the Family HealthCare Network requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. Family HealthCare Network is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
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