Broadcast Applications Specialist Job at National Public Radio, Inc.
OVERVIEW
A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we're building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.
The Broadcast Applications Specialist provides systems administration for NPR's automated audio routing systems, consoles, audio presentation platforms, and associated broadcast applications. They lead complex technical projects, combining expertise in broadcast hardware, software, and systems design, always incorporating the needs of our end-users in NPR's content creation teams.. These applications and services require careful monitoring, version control, and maintenance to meet the high reliability requirements of a 24x7x365 production environment. The Broadcast Applications Specialist will provide support for the full suite of broadcast applications, tools, and workflow used at NPR and will regularly engage with team members throughout the Audio Engineering department to offer training and support as needed. While this position is primarily technically focused, some operational duties will also be required.
The Broadcast Applications Specialist must be available and on-call during off hours and holidays in order to troubleshoot and resolve broadcast and production issues as needed.
Candidates who demonstrate a genuine passion and enthusiasm for audio and broadcast technologies are strongly preferred.
A cover letter is required in order to be considered for this position.
RESPONSIBILITIES
- Administers broadcast applications, communication systems, audio routers and work surfaces
- Quickly resolves system issues and programming outages
- Designs and implements AoIP solutions for interconnection of NPR's domestic and international production facilities
- Effectively coordinates and communicates cross-divisionally with NPR's technology and content team(s) and Electronic Engineers
- Trains Audio Engineering colleagues on the use of broadcast systems, content delivery systems, and generates clear, accurate documentation for the systems they design and administer
- Analyzes client requirements and workflow and recommends improvements.
- Actively participates in NPR's ongoing disaster recovery and business continuity planning
- Maintains system documentation and keeps detailed change logs
- Recommends and utilizes best practices for operational staff
- In conjunction with Audio Engineering operational managers, establishes and implements training initiatives that are specific, measurable, and realistic on broadcast systems and applications for staff
- Maintains and troubleshoots Audio Engineering computer systems and infrastructure
- Actively monitor existing systems for preventative maintenance and troubleshooting needs.
- Specifies monitoring and diagnostic software
- Other duties and responsibilities as assigned
QUALIFICATIONS
- Minimum 5 years of experience working directly with audio production, broadcast systems, audio encoding, and live transmissions
- Demonstrable experience with audio console and broadcast automation system design, configuration, and administration
- Experience with network infrastructure
- Knowledge of networked audio standards and platforms (AES67, Ravenna, Dante, Livewire, etc.)
EDUCATION: Bachelor's degree or equivalent work experience in broadcast, systems programming, or audio engineering
WORK LOCATION: This is a hybrid permitted role. The employee will be required to be onsite at our Washington, DC office at least 10 days a year. The employee must also reside in an NPR supported location based on the number of onsite days they choose.
REQUIRED SKILLS
- Technical project planning and design
- Ability to communicate clearly and effectively
- Thorough knowledge of digital audio theory and best practices
- Thorough knowledge of broadcast architecture
- Complex troubleshooting and problem solving ability
- Ability to work quickly and efficiently under pressure
- Ability to effectively prioritize tasks and exhibit efficient time management skills
- Proficient with MS Windows, Server, and Microsoft Office suite, and Linux
- Proven ability to work well in a team environment
- Ability to cultivate and support an inclusive and equitable workplace culture
PREFERRED SKILLS
- Knowledge of current transmission methods and protocols: IP, ISDN, T1/E3, Streaming (Icecast or Shoutcast a plus), WebRTC, AES67, Ravenna, Livewire, Dante, etc.
- IT networking / Cisco
- Linux proficiency
- Broadcast/Master Control experience
- Familiarity with public radio
- Experience with the Lawo Sapphire/Crystal platforms, networking, and frame structure
- Experience with Virtual Studio Manager (VSM) automation, control, monitoring apps
- Experience with DSA-Volgmann Linescheduler Automation application
- Experience with IP/ISDN codecs (Comrex, Tieline, Musicam, Telos, GatesAir, etc.)
- Supervisory experience and/or team leadership
- Experience in a union environment
The minimum annualized salary for this position is $102,410. Does this sound like you? If so, we want to hear from you. All applications must include a resume and cover letter to be considered.
NPR mandates that employees are vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation as required by law and any other applicable law.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and following @NPRExtra and #NPRLife on Twitter and Instagram. Find more career opportunities at NPR.org/careers and on Twitter at @NPRJobs.
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
You may read NPR's privacy policy to learn about how NPR may handle information you submit with any application.
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