TeamHealth has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

OVERVIEW:

This position is responsible for the leadership, facilitation, analysis and documentation tasks necessary to articulate the business' vision and needs to technical stakeholders. It includes analyzing problems, establishing business cases and ROIs, identifying alternative solutions, recommending and implementing systems, and/or enhancements for problem resolution. Business Analysts within an IT context defines and elaborates solution requirements or participates in solution design with business stakeholders while maintaining a separation with technical design.

PERSONAL ATTRIBUTES:

• Self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Developing and presenting presentations for all levels of stakeholders
  • executives, management, and lower-level subject matter experts
• Strong organizational skills
  • Ability to effectively prioritize and execute tasks while under pressure
• Strong listening/comprehension skills to clearly understand the customer’s ask/requirement
  • Ability to digest complex asks and provide information in a clear and concise manner
  • Ability to communicate ideas in both technical and user-friendly language

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees cross-functional teams tasked with solving business issues, which require a technical solution providing subject matter expertise with regard to system functionality and capabilities for stakeholders
• Participates in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of technical solutions, which are intended to improve customer relationships, operating efficiencies, and/or add business benefits.
• Identifies detailed requirements from business users through interviews, documentation, and facilitated working sessions for approved projects and enhancements
• Partners with stakeholders and business representatives to identify necessary department resources to meet defined objectives.
• Leads team in analyzing information and prioritizing requirements to gain an understanding of the business needs in order to provide recommendations for solutions. Evaluates relative feedback and ROI to effectively align projects
• Creates comprehensive business process models and maps, business glossaries, data models and mock-ups/prototypes based on requirements, capturing pertinent process step details and metrics details in design documents so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be recognized establishing benefits realization objectives.
• Analyzes transformation of data into value-added information: where to source it, how to integrate it, and how to enhance and deliver it as analytic insight to support business decision making
• Structures and develops test plans (e.g. test objectives, test cases, test data and test scripts) for executing unit, integration, system and/or acceptance testing in order to ensure the solution meets the business requirements
• Manages acceptance testing with the business users performing system configuration and integration testing including the functionality, performance, and fit-for-use to ensure original requirements are met and defined constraints are controlled
• Manages work plans, timelines, and budgets. Assesses project impacts through consultation with the business, management, regulatory, IT, quality assurance, validation, and training teams
• Administers, through cutover planning and coordination with stakeholders, implementation of necessary business changes/additions to enterprise applications or integrated third party systems after testing is complete in order to ensure successful solution delivery
• Develops, maintains, and provides technical subject matter expertise in order to convey and communicate capabilities, and delivers knowledge transfer to appropriate personnel for skill development
• Carries out responsibilities according to the organization’s policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations
• Performs related duties as assigned

Job Requirements

QUALIFICATIONS / EXPERIENCE:

• Bachelor’s degree in related field from an accredited college or university and five (5) to seven (7) years enterprise system experience with at least three (3) years performing the role of a Business Analyst, and two (2) years at a team lead level preferred; or an equivalent combination of education and experience
• Excellent interpersonal communication skills with an orientation towards professionalism and customer service are required (including ability to work diplomatically with a diverse workforce)
• Demonstrated analytical ability to solve complex technical problems.
• Demonstrated ability to communicate effectively (both oral and written).
• Knowledge and experience in developing Use Cases and User Stories is a must
• Knowledge and experience in Business Intelligence is a MUST
• Knowledge and experience in the following areas are highly desirable:
  • Business Architecture
  • Agile Business Analysis
  • Lean Six Sigma tools and techniques (w/ statistical analysis)
• Experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating personal work schedules
• Experience with project management to plan and execute complex activities. Experience with Agile methods a plus
• Resourcefulness, ingenuity, and maturity in decision making and problem solving
• Experience with Excel, SmartSheets and Visio
• Ability to work with minimal direction/supervision
• Strong organizational and analytical skills accompanied by flexibility to quickly adapt to and new business environment