Business Analyst Job Description eCommerce Salesforce Commerce Cloud role is responsible for assisting on client projects to facilitate discovery, conduct requirements gathering and refinement, define process gaps, define configuration specifications, perform quality assurance, and manage project documentation. Reporting to the Business Analyst Manager or Lead, the Salesforce Commerce SFCC Cloud Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements, translating those requirements into functional specifications and technical needs. Responsibilities Facilitate client requirements gathering sessions with external internal stakeholders, documenting those requirements into use cases, activity diagrams and functional specifications Work with Project Managers and clients on new existing SFCC implementations to ensure timely and effective delivery of requirements documentationin agreed upon project hours Lead efforts to evaluate, select, recommend and implement appropriate software system solutions that support and enable the delivery of SFCC and related applications Identify and present process improvements for requirements gathering and documentation of those requirements Update base functionality templates that reflect current version capabilities of the SFCC platform Possess a thorough understanding of SFCC administrative Business Manager functionality Maintains awareness of new and emerging technologies and the potential application on client engagements Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Preferred Qualifications : Experienced in consulting with track record of client facing engagements Salesforce Commerce Certifications Be comfortable in fast paced environment and management of multiple initiatives simultaneously Strong analytical skills and demonstrated understanding of how to interpret customer business needs and translate them into requirements Excellent in writing effective client documentation including functional specifications, process flow maps and use cases Expert in al


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