Job Description

Design and implement strategies to educate and advise travel agents with the goal of increasing sales and market share with a key group of travel agency accounts to meet or exceed established objectives. Directly accountable for promotional activities leading to revenue production resulting from sales by travel agents and identified KPIs from assigned geographic area on all major product groups for Carnival Cruise Line. Promote company products to accounts through in-person sales calls, online webinars, telephone and written communication. This position does not currently require making sales to consumers of Carnival products. The incoming Business Development Manager will be overseeing the East and West Coast areas within South Florida.

ESSENTIAL FUNCTIONS:

• Design and implement strategies for territory management and business development guidance to ensure long-term relationships are consistent and continue to grow in accordance with corporate objectives.
• Provide travel agents with online promotional materials and collateral as requested. Make recommendations to enhance agency marketing effectiveness Educate travel agents on features and benefits of Carnival Cruise Line products and provide sales and marketing assistance (e.g., develop effective sales and marketing plans). Make assigned sales calls per week in specified territory to travel agency accounts as directed by RVP/VP North America.
• Enhance promotional effectiveness, facilitate development of marketing strategies and provide feedback reports to inform management of and analyze competitive conditions.
• Ability to identify and develop any incremental sales opportunities (corporations, associations, clubs, to secure charter / incentive programs and facilitate accordingly.
• Have primary responsibility for co-op needs and territory budget management.
• Lead seminars and FAMs; participate in trade shows, etc. as needed.
• Maintain accurate and detailed agency database through Sales Logix or current CRM Complete requested / required reporting of activities and tracking of budgeted tools on a timely basis as requested by RVP/VP North America.
• Maintain frequent contact with RVP/VP North America to ensure territory needs are met and opportunities are addressed.

QUALIFICATIONS:

• Education/Major: Bachelor’s Degree in Sales & Marketing
• Language: Bi-lingual (English / Spanish) is preferred
• Years and area of Professional experience (required for the role): Minimum of 5 years sales and marketing experience.
• Knowledge, Skills & Abilities: Excellent organizational, management and communication skills, including public speaking; must have planning, budgeting and forecasting skills; ability to work under pressure in a fast-paced environment; strong knowledge of Carnival Cruise Line products; minimum of five years of relationship-sales experience in the travel industry, including a track record of revenue growth; must include experience in retail consumer marketing and broad-based travel agency accounts and/ or distribution systems; must be willing to travel frequently and work evenings and weekends; expert sales specialist; be proficient on GoCCL and other Carnival related electronic programs.
• Critical Professional related Technical Skills; Computer Skills: Microsoft office intermediate to advanced level (Excel & Word) and Outstanding PowerPoint.

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The range for this role’s base salary is $70,000 - $75,300. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles are also eligible for an additional vesting equity plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage.
• Financial Benefits:
  • 401(k) plan that includes a company match.
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement.
  • On-site preschool program, wellness center, and health clinic at our Miami campus
  
  

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