Responsibilities

• presenting Griswold as "the best provider of home care"
• acting as a liaison between clients, referral sources and our agency
• attending community functions and develop relationships with various resources
• answering the phone and speaking with people
• scheduling and coordinating care for our clients as well as providing support for our caregivers
• communicating between clients, families and staff
• recruiting and orienting staff
• help in developing client care plans
• maintaining client confidentiality and quality care
• listening to clients' concerns as well as staff concerns
• be part of the rotation for on-call
• Assist in developing leads, introduce potential leads while promoting the agency through communicating the value of our services and always presenting a positive image in the community
• Always be an information resource for clients, caregivers and referral sources

Qualifications

• should exhibit strong communication skills and be able to communicate clearly and concisely in both verbal and written form, fluent in English
• should be able to work with individuals of varying backgrounds toward a common goal for the betterment of the client
• high school or advanced education are encouraged
• there will be on the job training
• must be comfortable with working and inputting into computer
• preferred individual who has understanding of general care techniques and the home care industry in general
• strong organizational skills
• good time management skills
• detail oriented
• Valid driver’s license, reliable transportation, and auto insurance
• COVID vaccinated individual preferred

GRISWOLD HOME CARE is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Needham Heights, MA 02494: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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