Lutheran Social Services of WI and Upper MI is currently seeking a Care Coordinator in Dane County. WE ARE GROWING!

Family Facilitators are family driven and a shared decision-making process to bring together family members, young people, extended family, caseworkers, parent advocates, and support figures to develop plans to keep children safe, support well-being, within the family unit (and achieve permanency). The Family Facilitator is responsible for facilitating family team conferences within the child welfare case management team to help promote and engage families to achieve safe and healthy outcomes.

The position is full time, Monday through Friday, first shift, and requires flexibility to meet the needs of the families.

Additional compensation available based on education and experience.

Under direction, performs work involving the assessment, service planning, and implementation of the service plan for assigned individuals. Performs other duties as required.

Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):

• Assessment of functional abilities
• Care/Service planning
• Care/Service facilitation

AGENCY REQUIREMENTS (Required of all employees):

• Must comply with applicable service regulations as well as agency and departmental policies and procedures.
• Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
• Must support the Mission, Vision and Values of the Agency.
• Represent LSS internally and externally as a servant leader in thought, words and actions.

DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):

• Promote client independence and growth, consistent with the service plan.
• Provide services using a trauma-informed and person and/or family-centered model.
• Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
• Accurately complete time reporting.

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Convene and facilitate family team conferences, including initial, comprehensive and reassessment planning conferences and service termination conferences.
• Support and incorporate trauma-informed principles into framework during all conferences.
• Utilize consensus decision making process to ensure sound decision-making involving children, families, service providers and community resources.
• Participate in the team decision making recommendations to case managers, supervisor, and other service providers, including referrals and potential resources.
• Collaborate and strengthen partnerships with community representatives to ensure participation and involvement in conferences.
• Follow Family Team Conference schedules and communicate with appropriate partners and program staff
• Generate FTC reports to track and distribute to program management to ensure all conference are completed on time.
• Complete administrative responsibilities, including the timely documentation and data entry of family team conferences
• Facilitate up to three conferences per day.
• Participate in individual and group supervision, staff meetings, training and planning sessions as appropriate.
• Responsible for ensuring compliance with all agency policies, procedures, and governmental regulations, including but not limited to HIPAA.
• Other duties as assigned by supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in human services field required; Master’s degree preferred.
• At least two years of experience as a staffing specialist or group facilitator preferred
• Experience in child welfare/social services programs a plus.

LSS approved examples of human service degrees include, but are not limited to the following:

• Child Development/Family Relations
• Community Mental Health
• Substance Use
• Counseling/Guidance
• Criminal Justice
• Marriage and Family
• Occupational Therapy
• Psychology
• Recreational Therapy
• Rehabilitation Counseling
• Social Worker
• Sociology
• Special Education
• Vocational Counseling

Skills:

• Group skills training and experience a plus.
• Bilingual (Spanish/English) a plus.
• Excellent interpersonal skills.
• Flexibility and ability to work under pressure and meet deadlines.
• Excellent written and verbal communication skills
• Solid organizational skills with the ability to maintain updated physical and digital employee records

CERTIFICATES, LICENSES, REGISTRATIONS:

The incumbent of this position must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

COMPUTER SKILLS/TECHNOLOGY:

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.

The employee must react appropriately in times of crisis that may include verbal aggression.

The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.

The noise level in the work environment is usually moderate.

TRAVEL: Daily travel may be required. Some overnight travel may be required.

Education

• Bachelor Degree or better in Hum. Serv. or Related Field

Licenses & Certifications

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)