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Remarks: Only completed application packets containing the following: Application, Resume, and letter of interest will be considered for this position. Position posting will remain open until filled.

Job Application can be downloaded from our website at www.coastalcap.org

JOB DESCRIPTION
PROGRAM: Housing & Community Services

TITLE: Care Coordinator
JOB CLASSIFICATION: Care Coordination Specialist

SALARY RANGE: $19.35 – $21.45/hour

DEPARTMENT: Housing & Community Services

IMMEDIATE SUPERVISOR: Housing Program Manager – Housing & Community Services

SUMMARY DESCRIPTION: This position provides comprehensive care coordination for individuals experiencing homelessness or housing instability. The Care Coordinator works with participants to develop individualized support plans to achieve housing stability and move toward self-sufficiency. The Care Coordinator interacts with diverse community supports, including behavioral health, substance abuse treatment, physical health, criminal justice, benefits management and employment.
This is a full-time, hourly position. The position is based in Aberdeen WA, but may occasionally require travel to and work in our South Bend and Long Beach offices.

FUNCTIONAL RESPONSIBILITIES:
1. Coordinate care that is safe, timely, effective, efficient, equitable, and client-centered.
2. Accept case assignments in a timely manner, review case progress, and determine program exits.
3. Help clients achieve wellness and autonomy.
4. Complete comprehensive assessments including the goals, steps to achieve goals, and resources needed to achieve self-sufficiency.
5. Maintain regular communication with tenants, landlords, community partners, funders, and management.
6. Educate and inform applicants of program requirements and responsibilities.
7. Provide skills training in household budgeting.
8. Advocate and refer for services, including financial assistance, legal aid, housing, job placement, education, primary healthcare, mental health, substance treatment, and other client-identified needs.
9. Coach participants to improve self-advocacy.
10. Complete all required documentation, including but not limited to progress reports, client eligibility, enrollment, tracking, and contacts with or on behalf of individual participants.
11. Collect data and prepare reports as mandated by program procedure within the agency.
12. Attend scheduled interdisciplinary team meetings and supervisory sessions.
13. Complete all training required for the Care Coordinator position, and actively engage in developing a Professional Development Plan.
14. Positively represent CCAP in the community, including external meetings and forums.
15. Positively contribute to healthy, collaborative department and agency cultures.

MINIMUM QUALIFICATIONS
1. 2 years related professional experience or a related peer certification. Lived experience with demonstrated success in self-advocacy may substitute.
2. Ability to pass and maintain a background check.
3. Current WA Driver’s License and auto insurance for frequent travel throughout the county to meet and transport participants. Clear driving record is required.

PREFERRED QUALIFICATIONS
1. AA/BA/BS degree in related human services field.
2. Lived experience with homelessness and factors associated with housing instability.
3. Bilingual- English/ Spanish
4. Certified Peer Counselor training
5. Proficiency in Microsoft word
6. Motivational interviewing skills
4. Excellent oral communication skills.
5. Organizational and time management skills.
6. Problem-solving skills
7. Other cultural competencies that contribute to the agency’s effectiveness is serving diverse populations.

LOCATION/WORKING HOURS: This is a full-time, hourly position. The position is based in Aberdeen WA, but may occasionally require travel to and work in our South Bend and Long Beach offices. Program hours of operation are 8a – 5p M-F, but may occasionally vary.

This position is subject to pre-employment drug testing.

Job Type: Full-time

Pay: $19.35 - $21.45 per hour

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• lived: 1 year (Preferred)

Work Location: In person

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