Job Summary:

Provide career development, case management, vocational guidance, advocacy, training, and supervision to persons with barriers to employment in accordance with the mission of Goodwill Industries of Middle Georgia and the CSRA and Workforce Development.

Essential Functions:

• Demonstrate core values of Goodwill Industries by modeling service, ownership, accountability, and respect.
• Ensure that the highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill Industries of Middle Georgia and the CSRA.
• Provide career development, case management, and related services to participants in support of the program’s financial, mission, training, continuous quality improvement, and marketing goals.
• Assist in the recruitment of eligible participants qualified for funding to ensure the financial sustainability of programs.
• Interview participants concerning work history, education, vocational interests and goals, social, economic, and medical background as well as other related factors.
• Conducts orientation for new participants regarding program services, policies, and procedures.
• Maintain regular contact with referring counselor/agency.
• Provide individualized vocational counseling and guidance; teach life skills, work adjustment, employment skills, or other related curricula to participants on caseload.
• Identify and engage in business and employer relations to develop work sites and job opportunities for program participants. Match business/employer requirements with the skill sets of program participants.
• Maintain all documentation and records of program participants according to standards.
• Develop individual career plans for all WFD participants which include – assessment, interview, job readiness workshops, and career planning.
• Identify next steps for participants on caseload by providing referrals to other internal departments such as Helms College (HC), Goodwill Human Resources (HR), Goodwill Staffing Services (GSS), and Helms Career Education (HCE) to help participants secure career advancement.
• Prepare reports and summaries required for applicable funding and regulatory sources.
• Ensure smooth transition of cases across services and programs as necessary.
• Observe and meet with participants on the job in community-based work sites.
• Coordinate supervision of all participants to ensure program quality and consistency.
• Support and advocate for the program participant and their right to a higher quality of life through work within the parameters of the program.
• Ensure protection and confidentiality of participants’ rights.
• Ensure ongoing supportive counseling and crisis intervention as needed by coordinating referral to and utilization of community resources.
• Maintain all documentation and records of program operations. Separate, open, review and maintain participant case files and documents according to Workforce Development policies and procedures.
• Prepare individual development plans and engage in quarterly updates in achieving goals.
• Comply with Agency, WFD, CARF, federal and grant regulations, policies, standard operating procedures (SOPs), and the Agency’s safety and security policies and procedures.
• Participate or lead program advisory council, community advisory boards, and/or associations related to trade as assigned.
• Maintain quality relationships with community partners
• Participate in community and Goodwill meetings as needed or as assigned.
• Completion of all WFD core training
• Other duties as assigned.

Job Requirements and Qualifications:

• Bachelor’s Degree in a vocationally related field and two (2) years of experience in counseling, linking with community resources, special education, or instruction. Master’s Degree preferred.
• Working knowledge of case management, interviewing, and counseling techniques.
• Strong analytical, writing and communication skills.
• Experience with medical, psychological, social, and vocational aspects of disability and/or economic disadvantage; community resources, occupational information, and job readiness.
• Must be proficient in the use of computer systems and Microsoft Office Suite.
• Ability to facilitate positive actions and growth of participants in a flexible geographic work environment and working hours where self-direction, prioritizing and organizational skills are crucial to success.
• Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals
• Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).

Working Environment Conditions/Requirements:

• The ability to push, pull and lift 20lbs. with or without accommodations.
• Must be able to safely operate a vehicle and have a valid driver’s license.
• Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting, and carrying documents, handbooks, and various supplies.

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dublin, GA 31021: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person

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