Caregiver Ambassador - CNA, LPN or RN Job at The Key
For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. View our
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Job Summary
The Caregiver Ambassador is responsible for ensuring that the caregiver experience throughout their time with TheKey is supported at every step. This will include trouble-shooting caregiver inquiries and concerns with other departments, caregiver onboarding, compliance, and ongoing training. This position will lead caregiver communications ensuring that the caregiver profile and availability are updated consistently. This position ensures the smooth deployment of PPE supplies to our caregivers in the field. The Caregiver Ambassador is responsible for the supervision of caregivers.
Minimum Qualifications
- High school graduation or the equivalent
- Must be current CNA, LPN or RN
- Previous experience as a caregiver, a plus
- 3+ years’ experience in health care, elder care, social work or related industry
- Excellent customer service and supervisory skills
- Computer proficiency and ability to document timely and accurately notes in system
- Polished communication and presentation skills and ability to develop excellent relationships
- Current driver’s license and proof of insurance
Benefits for full time employees
- Medical/Dental/Vision Insurance
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- Flexible PTO Plan
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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