Case Manager II
***Requires Active SECRET Security Clearance***
SUMMARY
The Case Manager II will assist applicants for Special Immigrant Visas.
*ESSENTIAL DUTIES AND RESPONSIBILITIES*
**

• Identify individuals in need of an exception to current policy and coordinate with colleagues in the field at Embassies and Consulates
• Review case exception requests and compile case notes and background information
• Work with HHS and local agencies on family reunification cases, determining where family members are, confirming family relationships and identifying steps for family reunification
• Review recommendations for action due to acute medical issues and coordinate with appropriate CARE team members and others in the interagency to determine next steps and coordinate travel logistics
• Draft recommendation memos for individual cases
• Communicate with family members (as necessary), and serve as an advocate in the process of reviewing cases
• Manage correspondence with interested parties, under privacy act laws.
• This work may be performed remotely under the supervision of a US Direct Hire employee and in close coordination with the staff of the Third Country Operations Unit.

EDUCATION AND EXPERIENCE

• At least one year experience working in an embassy or consulate

KNOWLEDGE, SKILLS AND ABILITIES

• Requires SECRET Security Clearance
• Basic computer skills (Microsoft Office suite)
• English language (written and spoken) communications skills.
• Ability to manage multiple tasks, coordinate activities and work well in a multi-cultural team environment.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently to assess priorities and manage daily coordination of details with minimal supervision.
• Ability to successfully pass a background investigation and drug screen.

WORK ENVIRONMENT
A climate-controlled office environment.
#CNSS LI-FT1 #CherokeeFederal

Job Type: Full-time

Pay: $85,000.00 - $89,000.00 per year

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Embassy or Consulate: 1 year (Required)

Security clearance:

• Secret (Required)

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