Catering Specialist - LAKELINE Job at la Madeleine | HZ LM Casual Foods
la Madeleine | HZ LM Casual Foods Austin, TX 78717
Catering Specialist Austin
· Manage the catering order process and ensure every order is accurate.
· Deliver orders to residential and commercial Guests using a personal and/or company vehicle.
· Act as a Brand Ambassador for la Madeleine - always professional, positive and courteous with Guests.
· Knowledgeable of all menu items (permanent and seasonal), allowing the ability to describe products to Guests and suggestively sell.
· Collect all order payments by following la Madeleine’s Cash Handling Guidelines and ensure accuracy of transactions.
· Clean and maintain catering equipment, vehicle and serving utensils.
· Resolve guest complaints and alert Management staff to any elevated Guest concerns.
· Assist non catering assignments as necessary and perform other duties as requested.
· Ability to perform in a fast-paced environment, while maintaining a high level of Guest service.
· Ability to clearly verbally communicate with Guests, along with having excellent listening skills.
· Legally authorized to operate a personal and/or company vehicle.
· Licensed within the state of the bakery location.
· Proof of current coverage and ability to maintain vehicle liability insurance policy.
· Driver’s history reflecting no pattern of accidents or traffic violations.
· Must be at least 18 years of age or older with at least 1 year of driving experience.
· Able to pass recipe and food quality tests as required.
· Ability to stand and move for up to 6 hours at a time with frequent bending and lifting. Lifts and carries up to 25 lbs. multiple times per shift.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Service: 1 year (Preferred)
Work Location: In person
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