Centralized Customer Support Specialist Job at Missouri Farm Bureau Insurance

Missouri Farm Bureau Insurance Jefferson City, MO 65109

Appy on our site:

Missouri Insurance | Career Opportunities Detail | Missouri Farm Bureau Insurance (mofbinsurance.com)

For detailed duties and qualifications, please visit our website at www.mofb.com where you must apply on-line to be considered for this position. You can also find out more regarding our benefits by visiting our website.

SUMMARY: Provides customer service and insurance support for various Farm Bureau offices. This is a 38.75-hour work week in person position at our Home Office.

What you'll do on a typical day:

  • Promptly answers telephone in a professional and friendly manner. Provides information and/or service to callers, takes detailed messages or transfers calls to appropriate individuals.
  • Obtains and inputs information for insurance quotes as authorized by supervisor.
  • Types/processes new member welcome letters and other correspondence, certificates of insurance, new business applications, binders of coverage, claims reports, memos, forms, and other general correspondence.
  • Processes insurance policy endorsements and obtains and maintains appropriate documentation and signatures as dictated by company rules and insurance regulations.
  • Maintains a good knowledge of and promotes Farm Bureau’s programs, services, and member benefits.
  • Attends required meetings and training sessions.
  • Provides excellent customer service to all external and internal customers and maintains a good working relationship with field and Home Office personnel.
  • Displays a positive, helpful, and respectful team attitude.

What you need to succeed at MOFB:

  • High school diploma or general education degree (GED).
  • Experience in customer service preferred.
  • Spanish/English Bi-Lingual encouraged.
  • Must either have or be willing to obtain a Missouri Insurance License.

Job Type: Full-time

Pay: From $33,300.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Jefferson City, MO 65109: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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