Summary
Enters incoming orders for pharmacy services. Informs customers of the receipt, pricing, shipping dates and delays of orders. Answers and responds to customer inquiries.

Duties and Responsibilities
1. Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
2. Verifies and enters physician information into the system.
3. Enters new medication orders and enters refills.
4. Sorts, correlates and distributes copies obtained from fax machines.
5. Receives and responds to customer complaints and/or issues. Forwards escalated concerns to the Order Entry Supervisor.
6. Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
7. Assists specified departments in the preparation and shipment of orders to designated locations.
8. Checks inventory records to determine availability of requested merchandise.
9. Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
10. Meets Expectations of Excellence for position.
11. Supports facilities, departmental goals and the overall objectives of the Company.
12. Complies with all laws, regulations and standards of ethical conduct.
13. Performs all job duties with a friendly positive and team-oriented approach.
14. Complies with all Company policies, procedures, rules and standards.

Qualifications:

• High School degree or equivalent. Associates degree preferred.
• Pharmacy Technician License in TN.
• PTCB Certification.

Experience:

• One (1) to three (3) years’ pharmacy or long-term care environment preferred.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Let’s talk about benefits.

• Competitive salaries and weekly pay
• Wage increases EVERY quarter
• Student loan repayment, scholarships, and tuition reimbursement
• Health, dental, vision, and life insurance kick in on the first of the month after your start date
• 401(k) Match
• Bonuses for attendance, referrals, and gas
• Quarterly employee recognition ceremonies
• Pharmacy Technician program that includes raises at each level
• And so much more!

Synchrony Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• PTCB Certification (Preferred)

Work Location: One location

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