Fast paced Thompson Falls Chiropractic and Wellness Clinic has an opening for a receptionist. The ideal candidate must be caring, compassionate, able to multi-task and tolerate multiple interruptions, maintain a high level of energy, and provide outstanding customer service. This is a multi-faceted position that allows you to build relationships and help our customers on their path to recovery.

Duties/Responsibilities:

• Greet patients and visitors both in person and on the telephone.
• Heavy telephone activity that involves scheduling appointments, answering customer inquiries, communicating with insurance companies, etc.
• Schedule appointments in a way that optimizes patient satisfaction, provider time and promotes the most effective use of examining and treatment rooms.
• Create, maintain, and update patient files continually.
• Complete and submit paperwork for insurance, Medicare or VA payments.
• Collect payments from patients, make collection calls as needed, post payments, run A/R reports daily.
• Learn about the human body, natural therapy solutions and the benefits of an alternative treatment.
• Assist with set up of distraction, ultrasound, and various other procedures.
• Fill nutrition orders.
• Maintain reception area in a neat and orderly condition. Sanitize rooms and patient areas.
• Delivers outgoing mail to the post office at end of day.

Required Skills/Abilities:

• Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
• Reasoning ability, not afraid to ask questions.
• Good organizational skills.
• Attention to detail, accuracy.
• Understanding of the importance of timely and accurate processes.
• Must be comfortable touching people to assist with procedures.
• Self-motivated, ability to work independently.
• Understanding of the concept of balancing and numbers.
• Ability to keep patient information and other pertinent business information confidential.
• Ability to work in Microsoft Word, Excel, Outlook, and industry specific computer programs – 75% of the time
• Strong office skills, ability to work office equipment including telephone, computer, fax machine, scanner, and credit card machine.

Education and Experience:

• High school graduate or equivalent required.

Physical Requirements:

• Ability to be on your feet for prolonged periods of time.
• Must be able to lift up to 25 pounds at times.

Schedule

• Mon ,Wed, Fri 7:45 AM to 12:30 PM and 1:30 PM to 5 PM;
• Tues, Thurs 7:45 AM to 12:30 PM and 1:30 PM to 4 PM

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