Cisco Collaboration Specialist - C1GS Job at ConvergeOne
$95,760 - $143,650 a year
C1 Company Overview:
ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is ConvergeOne.
Charged By Greatness video: https://youtu.be/oX-OVtcfDqU Overview:
Pay Range
Notice of E-Verify Participation
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Right to Work
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#LI-FM1 Overview (Text Only): Summary The Collaboration Portfolio Specialist position will provide both pre- and post-sales technical expertise for various technologies that are part of the C1GS portfolio. This role should be well versed with all aspects of the Collaboration portfolio, including FedRamp offerings, but will have expert-level skills in multiple disciplines. We believe in delivering integrated solutions that support customers’ business objectives through highly skilled technical resources that work closely with our clients to provide day-to-day support as a result of the successful design and implementation of innovative solutions. The Collaboration Portfolio Specialist is a billable resource and may function as a team lead. This individual must also have knowledge and understanding of unique government technical and contractual requirements. #LI-Remote
ConvergeOne: 1 Contact, 1 Connection, 1 Choice
ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is ConvergeOne.
Charged By Greatness video: https://youtu.be/oX-OVtcfDqU
Summary
The Collaboration Portfolio Specialist position will provide both pre- and post-sales technical expertise for various technologies that are part of the C1GS portfolio. This role should be well versed with all aspects of the Collaboration portfolio, including FedRamp offerings, but will have expert-level skills in multiple disciplines.
We believe in delivering integrated solutions that support customers’ business objectives through highly skilled technical resources that work closely with our clients to provide day-to-day support as a result of the successful design and implementation of innovative solutions.
The Collaboration Portfolio Specialist is a billable resource and may function as a team lead. This individual must also have knowledge and understanding of unique government technical and contractual requirements.
#LI-Remote
Essential Functions
- Supports multiple project teams engaged in design, implementation, and modification of IT projects
- Develops and maintains technical competency and related certifications for all core products and solutions areas
- Provides ownership of Technical Solution Deliverables. These could include:
- As-Builts and project documentation
- Coordinating technical resources
- Solution/Delivery requirements
- Unit testing and technical project completion
- Assumes leadership responsibility and manages others as needed
- Keeps current on industry changes, participates, when possible, in organizations directly involved with Subject Matter Experts products and services, and continually works to improve techniques and process
- Analyzes solution requirements to complete all research required to ensure the accuracy of implementations
- Assists in responding to RFI/RFPs, presenting solution proposals, and strategically position C1GS with key partners
- Works collaboratively with government account managers, solution architects, major account support representatives, inside sales reps, marketing, professional services team and purchasing to achieve company business objectives
- Keeps current on manufacturer offerings/promotions as it relates to technical feasibility, integration, and enhancements while taking advantage of the offerings/promotions when possible
- Stays abreast of Company’s internal tools, processes, product offerings and organizational alignment
- Keeps well informed on industry changes as it relates to technology and continually works to improve technical knowledge
- Provides onsite support for advisory, gap analysis and technical training requirements
- Provides onsite implementation and troubleshooting support
- Provides demo capabilities to current and potential customers
- Provides leadership and management responsibilities with the assumption of building out a growing implementation team
Additional Specific Duties and Responsibilities
- Understands and follows C1GS Quality Policy
- Commits to achieving the highest levels of customer satisfaction in everything they do through a process of continual improvement
- Follows the processes in our Quality Management System, contributing to the success of the organization by fostering a culture of excellence and accountability
Required Qualifications
- Bachelor’s Degree
- Proficient at all Microsoft Office products; Outlook, Word, Excel and SharePoint
- Excellent verbal and written communication skills
- Excellent problem solving and organizational skills
- Excellent Teamwork and collaboration skills
- Minimum 6 years of Information Technology knowledge and experience
- Top Secret security clearance
Desired/Preferred Qualifications
- 6+ years of Cisco Voice deployment and troubleshooting experience
- Experience architecting Cisco, VTC, and FedRamp solutions
- CCNA, CCNP, CCIE and other manufacturer’s certifications preferred
- Experience with SIP, H.323, Q.931, H.26x & g.7xx audio & video codecs
ConvergeOne BENEFITS
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.
EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
- 401(k) Plan (35% match per dollar up to 10%)
- Health Coverage (BCBS of MN with National Network + Kaiser CA)
- HSA + Employer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision
- FSA Plans
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Long Term Disability
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance
- Legal/ID Theft Plans
- TeleHealth Options (Doctor on Demand)
- Omada Health (healthy living solution)
- ShareCare (fitness incentive of $20 - $40/month)
- SmartShopper (cash reward for searching for low cost treatments)
- Travel Assistance
- Business Travel Accident Coverage
- Pet Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Health Advocate
- Volunteer Time Off
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.
EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Pay Range
$95,760 - $143,650
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.
Notice of E-Verify Participation
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>
Right to Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
#LI-FM1
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