Claim Operations Associate I Job at Great American Insurance Company

Great American Insurance Company Albany, GA 31707

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American Insurance Company has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1925. Our Crop Insurance Division provides the tools you need in the form of specialized crop insurance coverages, which can insure your revenue stream even if elements outside your control go awry. That means even in the face of a worst-case scenario you will have the guaranteed income you need to keep your operation functioning properly.

Great American is currently seeking an Crop Operations Associate to join our Albany, GA team.

Benefits Include:

  • Competitive pay rates
  • Medical, dental, and vision plans (must be full time)
  • Excellent 401(k) plan
  • 19 days of paid time off accrued, plus 8 paid holidays per year (must be full time)
  • Employee wellness programs and more

Essential Job Functions and Responsibilities

  • Provides clerical support to Claims department:
    • Pulls files
    • Reviews data and text associated with claims files
    • Scans and indexes documents
    • May assist with and/or create general correspondence
    • May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.
  • May assist Claims department:
    • Sets up claims files
    • Files correspondence and other material related to the claims records, as directed
    • Locates policies
    • Obtains coverage information from policies
    • Investigates discrepancies in the information gathered
    • Enters information into system(s)
    • Orders reports
  • Updates claims files and maintains, corrects, and/or updates data using office technology.
  • Prepares and maintains records, registers, and schedules.
  • Performs other duties as assigned.

Job Requirements

Education: High school diploma or equivalent

Experience: 0 to 2 years of related experience.

IND1

Business Unit:

Crop

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.




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