Claims Adjuster - Auto Damage Job at Progressive
As an auto damage claims adjuster, you’ll be Progressive’s point of contact with customers at a time when they need us the most. Working in the field, your day may start from home, in a body shop, or on the road. You’ll be managing and making decisions regarding the repair process from beginning to end. With this role, you’ll work closely with body shops and others to assess liability and negotiate repair pricing. Ideal candidates will possess leadership, conflict management skills, and a strong attention to detail along with a passion for providing excellent customer service. If you’re looking for a job where each day is different, this may be the place for you!
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
- Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
- Negotiate repair process with body shops
- Document information related to the claim and make decisions consistent with claims standards and local laws
- Evaluate and handle claim payments and resolution of claims without payments
- Review and determine validity of any supplement requests
- Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experience
- Instead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insurance
- Valid driver’s license, auto insurance, and compliance with Progressive's driving standards and/or policies
Compensation
- $58,500-$68,500/year, commensurate with experience
- Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Equal Opportunity Employer
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