Clinical Director Job at Noank Community Support Services, Inc.

Noank Community Support Services, Inc. Ledyard, CT 06339

NCSS offers a comprehensive benefits package that includes medical, dental and vision insurance, 6 clients, 401(k) plan with an employer match, and company paid life and disability insurance. We also offer generous paid time off, flexible schedules.
GENERAL DESCRIPTION: The Clinical Program Director is responsible for the overall operation of the Program. He/She implements and maintains the program’s practices, policies, and procedures and supports the Director of PI/QA in outcome assessment measures. The Clinical Program Director hires the program’s Clinician, Nurse, Supervisor, Assistant Supervisor, and Resident Advisors with consultation from the Agency’s Director of Residential Services. The Clinical Program Director serves as the program’s liaison with all professional, administrative, and support staff of the Agency. Under the direction of the Director of Residential Services, he/she serves as the program liaison with community and state agencies including DCF. The Clinical Program Director will rely on extensive experience and good judgment coupled with skilled problem solving abilities to plan and successfully accomplish the program’s goals. This is a full-time, 40-hour per week, salaried position that is exempt from compensation regulations as specified in section 31-76i of the Connecticut General Statutes. The employee in this position must be willing to maintain flexible hours and expect to work some evenings.
MAJOR RESPONSIBILITIES:
  • Manages the program’s intake procedures and admissions to the program.
  • Works with the Director of PI/QA to manage the program’s quality assurance program and ensures reports are completed.
  • Participates in the Program’s on-call coverage.
  • Devotes up to 25% of his/her time in direct services to the residents of the program.
  • Fosters a trauma-informed, gender-responsive, and culturally sensitive model of care.
  • Provides coverage for the Clinician when he/she is absent from scheduled work.
  • Completes and accounts for administrative tasks including:
  • Coordinates and assists in the orientation of new staff members.
  • Ensures the development of the monthly work schedule in collaboration with the Supervisor.
  • Oversees and manages the purchasing of all program and office supplies.
  • Assists the Director of Residential Services in overseeing and managing the program’s filing reports and informational forms both internally and to outside state and local agencies.
  • Oversees the program’s budget and expends program funds in a fiscally responsible manner. Oversees the disbursement of cash within the program. Maintains appropriate bookkeeping system to account for cash disbursements.
  • Coordinates and ensures that effective, timely medical services are provided to the residents of the program. Sees that proper medical service documentation is maintained in a complete and timely manner and that such documentation is in full compliance with all DCF requirements.
  • Takes a leadership role, in collaboration with the Director of Residential Services, in preparing for and facilitating the program’s preparation and participation in State Licensing.
  • Reviews and signs off on all clinical records in accordance with DCF and PNMI standards.
  • Performs such other duties as may be requested by the Director of Residential Services or by the Executive Director.
SUPERVISORY RESPONSIBILITIES: Directly supervises the Clinician, Nurse, and Supervisor. Has indirect supervisory responsibility for the Assistant Supervisor and Resident Advisors.

QUALIFICATIONS: Licensed Master’s Degree in Social Work or related human service major with experience in the management of a group care facility or congregate care facility. Extensive work experience with adolescents from high-risk environments. Excellent verbal and written communication skills.
The employee must present a current valid driver’s license and have available, use of a safe and roadworthy vehicle. Annually, the employee shall provide the Agency with proof of suitable automobile insurance. The employee is required to be able to operate a personal computer with proficiency in the use of Microsoft Word. The applicant/employee must pass a State Police check, a drug screening exam, a DCF protective service background check, and a motor vehicle check.
NCSS will provide in-house or off-site training for the following upon hire or shortly thereafter:
  • DCF certification to administer medications
  • CPR certification
  • First Aid certification
  • Therapeutic Crisis Intervention (TCI) training
  • Risking Connection® training

REPORTS TO: The Clinical Program Director is supervised by and accountable to the Director of Residential Services.



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