Collections Specialist. Ft Myers FL Job at HSS Inc.
Overview:
Tarian Group LLC is looking for a Collection Specialist to support its Accounts Receivable team in
Fort Myers Florida. This position is a full-time position. Tarian Group LLC is a rapidly growing nationally recognized provider of protective security and ancillary healthcare services.
Responsibilities:
The Collection Specialist is responsible for providing customer service regarding collection issues, process and review account,
adjustments, and resolving invoice discrepancies. They are responsible for reducing the delinquency for assigned accounts. They must communicate effectively with operations management regarding customer accounts in a timely manner. Responsibilities Responsible for monitoring and maintaining assigned accounts- customer calls, payment status, account adjustments, customer reconciliations.
Qualifications:Requirements
- Education: High school diploma; Associate’s/Bachelor’s degree preferred.
Experience
- Minimum 5 years’ experience Customer Service Collections required.
Knowledge and Abilities:
- Excellent verbal and written communication skills with both internal and external customers.
- Experience balancing and delivering multiple projects in a deadline driven environment.
- Strong Microsoft Office and Excel skills.
- Strong analytical and problem-solving ability to provide solutions with limited direction.
- Strong attention to detail and superior time management skills
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Skilled in negotiation
- Problem-solving skills
- Excellent communication skills (written and oral)
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