Collision Center Estimator – Auto Dealership

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way.

Prior experience as an estimator or in a customer service role is preferred.

Responsibilities

• Prepare honest, accurate and complete damage estimates for customers
• Inspect damaged vehicles thoroughly using standard written procedures
• Estimate repair costs and the anticipated time needed to complete them
• Monitor repairs as they are made and track costs, labor and materials
• Ensure that all work meets quality standards
• Provide exceptional customer service and follow-up
• Coordinate and communicate actions within the dealership and the collision center

Qualifications and Professional Attributes

• Demonstrated ability to work professionally and courteously with customers
• A people-focused mindset and a passion for providing great customer service
• Proficiency with multiline phone systems and computers
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Must be able to communicate clearly and effectively in English
• Must be licensed as a Motor Vehicle Physical Damage Appraiser

Education and/or Experience

Pennsylvania Damage Appraiser License Preferred

High school diploma or GED; Customer service experience is a plus.

Compensation

Earn up to $55,000/year based on experience and performance

Benefits

• Health, Dental & Vision Insurance
• 401K with Employer Match
• Paid Uniforms
• Paid Vacation Time
• Paid Training
• Employee Pricing on New Vehicles

About Us

Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.