Job Title: Communications Specialist-Mid Level

Location: Remote/Hybrid 500 D Street Washington DC

Schedule: Monday to Friday

Hours: Daytime

Clearance: Secret

Position Summary

The mid-level communications specialist is responsible for the support of the United States Agency for International Development (USAID) Bureau for Management (M Bureau) mission to provide administrative, analytical, and technical staffing support to USAID, M Bureau, and select Operating Units (OU).

Essential Functions

• May assist with developing communication strategies, in collaboration with Communications Director.
• Strategically develop and disseminate communication materials to promote M Bureau activities and products in accordance with Agency messaging and branding guidance.
• Support general marketing and communication plans and campaigns.
• Assist with creating outreach materials for Agency-wide distribution.
• Support responses to customer feedback and engages in the development and implementation of customer service plans related to the communications function.
• Assist with Congressional reports taskings, editing, and tracking.
• Assist with Congressional inquiries and legislative reference feedback consolidation.
• Support meeting activities – agenda development, presenter coordination, document clearances, and physical meeting logistics.
• Support bureau workshops and brown bag activities promoting B/IO products and services.
• Connect employees to communication resources, services, and tools to meet their specific needs.
• Maintain timely and accurate records and status of tasks.
• Provide technical support to other B/IOs, as necessary, to accommodate customer services standard, and support other communications activities, as assigned.

Knowledge and Critical Skills/Expertise

• Proven proficiency in the use of Microsoft Office, including Excel, PowerPoint, and Word.
• Proven proficiency in the use of the Google Suite, including Google Sheets, Docs, and slides.
• Proven proficiency in the use of the internet, email applications, and database applications.
• Demonstrate the ability to appropriately handle sensitive and extensive confidential information.

Experience and Education

• Bachelor’s degree in communications, public relations, marketing, or a similar field.
• Minimum of three years’ experience; of which a minimum of two years’ experience must include graphic design for print and online communications products.
• Webpage maintenance experience, particularly Drupal, strongly preferred.
• Communications experience in development or international affairs, strongly preferred.

Environmental Conditions

• Standard office work environment.

Other Requirements:

• Must be vaccinated against COVID-19 unless a reasonable accommodation or exemption is approved by RavenTek and accepted by the government customer.

Physical Demands

• Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear.
• Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format.
• Must be able to effectively communicate with others verbally and in writing.
• Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds.
• Regular and predictable attendance is essential.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.