JOB DESCRIPTION

Community Health Navigator OHP

Hours: Full Time (40 hours per week , with benefits)

Pay Rate: $20 - $24 per hour (depending on experience)

Schedule: 8:30a-5:00pm, Monday-Friday, with some evenings or weekends, usually assigned in advance

This position is not exclusively telework-based during the COVID-19 pandemic and will require in-person work on a regular basis upon hire.

Reports to: Programs Director

Proposed Start Date: ASAP

SCOPE: The goal of the Community Health Navigator is to connect families with affordable health insurance options and provide connections to appropriate services to broadly address the health needs of program participants. The Urban League, in partnership with Oregon Health Authority, will provide outreach, education, cultural mediation, and health navigation to African Americans in North, Northeast and Outer East Portland to increase awareness about the availability and eligibility for enrollment in various Health Plans and make connections to services to improve health in our community.

The Community Health Navigator will provide outreach to recruit participants and educate community members of the current array of programs and services within the Urban League. The navigator will recruit, enroll, track progress, and provide advice and support to participants, with a goal of ensuring 100% of Urban League participants are covered by some type of health insurance.

COVID-19 Requirements: All employees must have completed a COVID-19 vaccine series that has been authorized by the Food and Drug Administration (FDA) or by the World Health Organization (WHO) before beginning work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Contributes to the Urban League?s mission, commitments, goals, and to the team effort by performing

the following duties:

• 1. Develop, implement, monitor and evaluate enrollment program in accordance with contractual
• goals under the guidance and leadership of the Programs Director.
• 2. Create materials and conduct extensive outreach to inform families of available health plans
• and other health services.
• 3. Develop and maintain professional relationships and partnerships with community partners
• that are in contact with African American families who may be eligible for Oregon Health Plans,
• including schools, after-school programs, community clinics, local organizations, and faith-based
• communities.
• 4. Assess clients? involvement in services, identify barriers to care and readiness to access care,
• including: client knowledge of eligibility status, health records, and other personal information
• required for Oregon Health Plan intake.
• 5. Ensure compliance with all contract requirements including program performance data,
• reports, and documentation as required.
• 6. Collect information and data using the highest degree of confidentiality and professionalism, as
• may be required for compliance reporting purposes.
• 7. Maintain accurate, complete, and current written and database records/files.
• 8. Available to work occasional evenings and weekends as required in meeting program goals.
• 9. Contribute to the overall team effort by completing other duties as assigned.
• 10. Help maintain current array of program collateral and outreach materials for various programs
• within the Urban League.
• 11. Assist with breaks and lunches for front office staff when and if needed.
• 12. Attend all required funder and partner meetings.
• 13. Locate upcoming events at which to conduct outreach activities, maintain calendar of such
• events.
• 14. Submit monthly funder reports in a timely fashion.

QUALIFICATIONS AND SKILLS

Any combination of education and experience that demonstrates the ability to perform the duties of

the position is qualifying. This would typically include:

• Bachelor Degree in Community Health, Social Work or related field

OR

• Minimum of three years of experience in community outreach, health education, or social

services, working with and relating to African Americans.

PLUS

• Community Health Worker (or other traditional health worker) Certification preferred, but will

train.

• Commitment to and knowledge of social justice issues and the dynamics of social change, the

history and mission of the Urban League of Portland.

• Knowledge and understanding of working with low income families and specifically within the

African American community, particularly in light of the unique strengths and barriers in this

community.

• Knowledge of emergency, social, education, domestic violence, health, human services, and

information/referral systems.

• Demonstrated computer skills and proficiency in Microsoft Office Suites with an emphasis on

Microsoft Word, Excel and Outlook programs.

• Must have a car for daily use, in-state insurance with your name on the policy and a valid

Oregon state license, active for at least one year with an acceptable driving record.

• Skill in interviewing, needs assessment, and coordination of services for unmet needs both by

phone and in-person.

• Ability to take initiative and prioritize tasks; good time-management, problem prevention, and

problem-solving skills.

• Ability to work cooperatively with others and support the goals and mission of the Urban

League of Portland.

• Good written and oral communication skills; ability to communicate effectively and project a

professional image when giving and taking information in writing, in person, and over the

phone.

• Ability to listen and develop rapport and relate well with community members.

• Ability to maintain confidentiality of sensitive information.

About the Urban League of Portland: Established in 1945, the Urban League of Portland is one of the oldest African American service, civil rights and advocacy organizations in the region. We are part of a network of over 80 National Urban League Affiliates across the country and are recognized as one of the leading voices for African Americans and others in Oregon and Southwest Washington. We are a key coalition-builder amongst other organizations, and work extensively with both traditional and emerging groups, the faith-based community, businesses, and other organizations, including those serving immigrants and refugees. The Urban League of Portland?s mission is to empower African Americans and others to achieve equality in education, employment, health, economic security and quality of life. Our programs include a distinctive blend of direct services, organizing, outreach, and advocacy. We offer workforce services, community health services, summer youth programming, senior services, meaningful civic engagement opportunities, and powerful advocacy.

Equal Opportunity Statement: The Urban League of Portland is an affirmative action and equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, age, sex, sexual orientation, marital status, mental or physical disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal and state laws.