About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.

With NSPG as your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement!

General Overview

The Community Health Worker (CHW) is a trusted member of the community who helps high-risk patient populations obtain better access to healthcare while coordinating their healthcare needs. CHWs have the skills and experience to understand what patients are going through, in order to help them navigate difficult circumstances. CHWs come from the communities they serve to act as caring neighbors who assist high-risk patients in addressing the social and medical problems that frequently result in poor health.

The Community Health Worker assists patients with complex medical and social problems to improve their access to and utilization of healthcare services. This includes working with patients on health goals related to Social Determinants of Health in order to help mitigate issues that serve as barriers to patients obtaining optimal health. While the CHW is not considered a clinical role, the individual must demonstrate the capacity to learn and apply basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate.

The Community Health Worker works with high-risk patients who are receiving care at Salem Hospital. This high-risk patient population presents a unique set of challenges, including higher rates of illness and hospitalizations. These patients can often be harder to contact and engage with, in addition to having weaker ties to their community and services within their Primary Care practice. Many of these patients visit their local Emergency Department/Hospitals instead of a Primary Care physician, resulting in fragmented care.

The CHW's efforts are integrated into the Community, serving as a bridge between the medical providers and patients in the community that are disconnected. The CHW makes efforts to re-engage patients with their medical team to improve the overall patient experience and health outcomes. The CHW must make effort to develop trusting, working relationships with the patients they serve, while being supported by Care Coordinators and Social Workers.

Location

Salem Hospital in Salem, MA

Qualifications

• Education
  • Preferred: High School Diploma
• Experience
  • Required: Local community resident with good knowledge of the resources available within the community. Solid knowledge of the Core Competencies for CHWs, as identified by Massachusetts Department of Public Health. Knowledge of outreach methods and strategies. Health education for behavioral change. Community capacity building. Knowledge of special topics in community health.
  • Preferred: Prior experience as a community health worker, health coach or outreach worker desired. Prior healthcare experience a plus.
    

Why North Shore Physicians Group? You'll practice at the leading edge of patient-focused medicine in one of New England's most scenic and historic locations. And you'll make a difference every single day. Make your move to NSPG. We're one team, with one focus. Join us. With NSPG you'll experience: Excellent quality of life The North Shore area offers: Communities with varied and rich histories and convenient access to museums, art, restaurants and shops. Natural beauty, handsome architecture and vivid history — only 15 miles north of Boston. 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors. World-class sailing and close proximity to the mountains and picturesque New England. Easy access to a multitude of universities, colleges, and public and private schools. Clinical excellence Our practices are certified Level 3 NCQA Patient-Centered Medical Homes. For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.S. News & World Report. Our affiliate, Massachusetts General Hospital, is one of U.S. News & World Report's top three Honor Roll hospitals in America. NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women's Hospital. Career advancement Grow, learn and develop new practice innovations. Continue your medical education. Make academic connections and explore teaching opportunities. Explore leadership opportunities. Develop clinical and administrative career ladders. A supportive practice environment Collaborative professionals. Patient-centered care model. Leadership that listens and values your contributions and ideas. Autonomy and respect for your skills and expertise. Excellent salary and benefits.