Community Manager Job at Portico Property Management Services

Portico Property Management Services Gilbert, AZ 85234

Portico has a fabulous opportunity for an experienced COMMUNITY MANAGER for our apartment community, The Orchard on the Gilbert in Gilbert, AZ


The successful candidate should have the following requirements:


  • 2-4 years in management experience in property management or business
  • Proven ability to manage community operations, maximize rental income and minimize expenses through control and planning.
  • Strong leadership and supervisory skills
  • Experience with financials, budgets and preparing monthly ownership reports
  • Excellent marketing skills
  • Strong customer service skills
  • Excellent communication and organizational skills
  • High energy and a professional demeanor
  • Ability to work in a fast-paced environment

At Portico We:

  • are a high energy, fast-growing multi-family property management company committed to investing in you and your CAREER!
  • are a cohesive team of outgoing PROFESSIONALS!
  • work hard so we can also have a lot of FUN!


Does this sound like the place for you?! If so,
interested candidates should apply to this posting or by visiting our company website at the Portico Management website

Our Company is an Equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.

Qualifications/Basic Job Requirements:

Years of job-related experience:

2-4 years of experience in property management or business. Prior experience as a Community Manager or Assistant Community Manager preferred.

Degree required and area of study:

Bachelors degree preferred from a four-year college or university or any equivalent combination of education and experience.

Desired Knowledge, Skills, & Abilities:

  • High degree of professionalism and demeanor resulting from previous property management or business experience.
  • Excellent communication and listening skills.
  • Excellent customer service and negotiation skills.
  • Lead, manage, and train others.
  • Effective team player and interacts well with others.
  • Extremely organized and detail-oriented.
  • Patient, even-tempered, and works well under pressure.
  • Firm, fair, and consistent.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Work with residents, prospects, vendors, and all customers and staff in a courteous, empathetic, and professional manner. A good understanding of customer service concepts and the ability to apply them will be necessary in this role.
  • Maintains composure and functions during crises or emergency situations.
  • Effective time and project management skills.
  • Solve practical problems and deal with a variety of frequently conflicting priorities and distractions while keeping the community running smoothly.
  • Read, analyze, and interpret general business periodicals, professional journals, and governmental regulations.
  • Write reports, business correspondence, and procedural manuals.
  • Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, rent per square foot, and other basic algebraic functions.
  • Read and understand operating statements and budgets.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Maintain confidentiality.
  • Follow directions from a supervisor.
  • Understand and follow posted work rules and procedures.
  • Accept constructive criticism.

Certifications/Specialized Training:

  • Proficient in Microsoft Word and Excel.
  • Knowledgeable in OneSite, Yardi, or other property management software.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must be capable of the following:

  • Talking: The ability to clearly communicate policies, procedures, and processes; as well as detailed instructions or information accurately, loudly, and quickly in English.
  • Average Hearing: The ability to hear normal conversations and alarms and to receive ordinary information.
  • Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products or to operate computers. Depth perception is required.
  • Physical Strength:
    • Standing for prolonged periods of time.
    • Walking long distances or for prolonged periods of time.
    • Walking up and down stairs.
    • Reaching and pushing.
    • Climbing ladders.
    • Stooping and crouching.
    • Driving a golf cart.
    • Carrying/lifting up to 30 pounds.
  • Repetitive Motions & Dexterity: Regularly requires repetitive motions using the wrists, hands, and/or fingers, including small movements such as typing and picking up small objects.

Work Environment:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is exposed to outside weather conditions (i.e. hot, cold, wet, humid, snowy, or icy). The noise level in the work environment is usually moderate.
  • The associate is frequently exposed to high-pressure demands to maintain financial and leasing objectives. The associate may receive and have to manage frequent complaints from residents, vendors, staff, and prospects.
  • Depending on staffing guidelines and reporting assignments, the associate may be required to work greater than 40 hours in a work week. Employees may be required to travel for professional training seminars, retreats, and meetings.
  • Employees may work in a pet-friendly environment and be exposed to common household pets in residential units and common areas.



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