Community Partnerships Manager Job at 24 Hour Home Care
Overview:
24 Hour Home Care is an innovative and trusted in-home care company that seeks to impact people’s lives by making a difference every day. When opening our first office in 2008, our vision was to provide our clients with high-quality and personalized caregiving services for both seniors and individuals with developmental & intellectual disabilities. Today, we have taken that vision and expanded across California, Arizona, New Mexico, and Oregon, with a long-term goal of becoming the largest private in home-care provider west of Texas.
You are passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles: We Care, Performance Matters, Improve Always, Own it with Courage, & Win Together!
Sound interesting? Read on for more details! Responsibilities:
The Community Partnerships Manager will be responsible for managing the sales and partnerships of a territory of assigned Regional Centers. Building and maintaining strong relationships with community partners as well as collaborating with internal staff will be integral to ensure success of these partnerships. The CPM will achieve their objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance through various KPIs.
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
WHO WE ARE:
24 Hour Home Care is an innovative and trusted in-home care company that seeks to impact people’s lives by making a difference every day. When opening our first office in 2008, our vision was to provide our clients with high-quality and personalized caregiving services for both seniors and individuals with developmental & intellectual disabilities. Today, we have taken that vision and expanded across California, Arizona, New Mexico, and Oregon, with a long-term goal of becoming the largest private in home-care provider west of Texas.
WHO YOU ARE:
You are passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles: We Care, Performance Matters, Improve Always, Own it with Courage, & Win Together!
Sound interesting? Read on for more details!
THE ROLE:
The Community Partnerships Manager will be responsible for managing the sales and partnerships of a territory of assigned Regional Centers. Building and maintaining strong relationships with community partners as well as collaborating with internal staff will be integral to ensure success of these partnerships. The CPM will achieve their objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance through various KPIs.
- Drive referral generation and revenue for assigned Regional Centers
- Collaborate with Vice President, Community Partnerships, to create and implement strategic sales plans for assigned Regional Center(s)
- Provide support and coverage of sales activities in other territories as necessitated by interim staffing changes, local community events or business needs
- Cultivate new and existing Regional Center relationships and provide updated information regarding current programs and services for assigned territories
- Represent the organization in a professional manner at Regional Center-hosted meetings and professional functions including occasional after hours and weekend events as needed
- Coordinate and conduct sales activities such as in-service presentations, 1 on 1 meetings, open houses, email campaigns, lunches, etc. both in-person and virtually to increase brand visibility, awareness and ultimately achieve referral KPIs as forecasted on a quarterly and annual basis
- Collaborate with members of CP Leadership and Shared Support teams to plan, promote and execute on division initiatives and campaigns (Toy Drive, Wishpack, etc.) to expand brand awareness for community focus and philanthropy
- Identify community events in assigned Regional Center territories that will promote brand awareness in the developmental disability community and business growth
- Identify and develop alternative channel partnerships in assigned Regional Center territories (State Council on Developmental Disabilities (SCDD), Associated Family Resource Centers, Autism Society, Down Syndrome Society, etc.) to promote business growth
- Collaborate with Vice President, Community Partnerships, to prospect and implement new service lines and expand on current service lines for assigned Regional Centers
- Track sales activity and report analysis on return on investment in 1 on 1 meetings, quarterly QBRs (Quarterly Business Reviews), and other potential group settings. The CPM will have the opportunity to provide recommendations to maximize ROI within assigned territory
- Serve as co-leader of the branch; educating the team on sales activity and progression, and aligning team members with the importance of the sales function to the overall business
- Prepare and submit reports as required; including QBRs which are presented to DS Managers & leadership.
- Collaborate with Operations team Program Manager(s) for assigned Regional Center territories to ensure sales initiatives are in line with operational reality.
- Collaborate with Regional Director of Operations, Regional Director, Community Partnerships, Program Manager, and Operations team to identify need for QA visits for relationship management purposes and conduct meetings as necessary/assigned
- Collaborate with Program Manager(s) and Regional Director, Operations to support Talent Acquisition Coordinator learning and development as well as to ensure hiring efforts are in line with service needs
- Effectively communicate ideas, foster open communication and open-door policy
- Ensure compliance with all Regional Center requirements, Title 17, and federal and state laws
- Abide by HIPAA and secure all protected health information
The expected California Pay Range for this position is $70,000 to $72,000.
Qualifications:
WHAT YOU BRING TO THE TABLE:
- Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
- Strong communication skills; able to communicate effectively and articulately in writing and orally.
- Solid relationship management skills enhancing internal organizational relations and external community interactions.
- Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Ability to ‘ask the tough questions’ and create ‘constructive tension’ when needed
- Some evening and weekend hours required.
- Excellent verbal and written communication skills
- Proficient in Microsoft Office; Word; Excel; Outlook; PowerPoint
- Must have an acceptable driving record in alignment with our Transportation Policy & Guidelines and an active driver’s license, where employee resides.
- Upon hire, must provide proof of active car insurance and sign Transportation Acknowledgement, attesting vehicle insurance requirements are met.
- COVID vaccination will be required for this position unless candidate has a qualifying exemption.
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.