Compliance Manager Job at Thies and Talle Management
Thies & Talle Management Inc., a leading property management company with over thirty-five years of experience in the multi-housing industry, is now hiring a Compliance Manager to manage all aspects of HUD, Rural Development, and Tax Credit compliance including the recertifications and gross rent changes for multiple subsidized housing properties across five states. Previous experience with Section 8 compliance a plus. Professional and friendly work environment. Salary commensurate with experience. Great benefits including health, life, vacation and 401K! Equal Opportunity Employer.
Job Requirements:
Essential Duties and Responsibilities include the following: Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice.
- Manage resident move-in certifications, interim certifications and annual re-certifications on a timely basis following the requirements of HUD, Rural Development, Tax Credit and HOME as indicated.
- Compare the income, assets and expenses listed by residents on their applications and recertification questionnaires to the verification documents uploaded into One Site packets and on the trial certifications prepared by property managers before approving certifications and documentation in One Site.
- Verify that if a retroactive certification increases the resident share of rent and decreases the subsidy share of rent, it should be marked as a repayment certification and repayment agreement should be prepared before approving the certification. If the resident should not pay back the overpaid subsidy because the failure to complete the retroactive certification was the fault of management, the Regional Property Manager needs to agree to enter a bad debt concession on the resident’s ledger immediately after the retroactive certification is completed in One Site.
- Manage the repayment process for HUD repayment agreements including reconciling payments to HAP vouchers and making sure that property managers separate resident payments for their repayment agreements and post them to the HUDREPAY ledger. Communicate all repayment actions to the Assistant Director of Compliance for Review.
- Run all required EIV reports and send them to the property managers. Verify that property managers are following up on EIV income discrepancy reports and documenting their resident files about the resolution of the EIV income discrepancies.
- Manage multiple subsidy types according to government regulations within a property.
- Prepare utility reimbursement report each month.
- Process gross rent changes as necessary.
- Approve Final Account Statements for move outs at subsidized properties, prepare collection letters and security deposit memos (when necessary) and submit to accountants and Assistant Director of Compliance.
- Implement updates in income limits with property managers and in One Site after they are issued by HUD, the IRS, Rural Development or HOME.
Secondary Duties and Responsibilities include the following:
- Maintain confidentiality concerning resident information.
- Stay current on compliance changes within all applicable state and federal programs by attending trainings, reviewing correspondence with funding agencies, and contributing to company-wide trainings and written documentation.
QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience: Must have experience promptly responding to customer’s needs. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Experience in sales and working with people from diverse religious, cultural, and economic backgrounds is desirable.
Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus.
Reasoning Ability: Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions.
Other Skills/Abilities/Specifications: This job requires self-motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Contributes to building a positive team spirit.
PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies.
WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will come in contact with applicants and residents from diverse cultural and economic backgrounds, including persons with special needs, where communications may pose challenges and will require additional efforts and patience.
While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level of the work environment is usually moderate.
The employee may have to handle difficult and emotional situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While perfuming the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship.
EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed.
Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment.
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