Conference Service Manager (FT) Job at RAPPORT GUEST SERVICES
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions.
We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
Summary: As a Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Effectively plans and communicates to all departments the expressed need of the customer.
- Works directly with leadership to ensure all catering options/menus are presented to the customer accurately.
- Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.
- Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests.
- Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly.
- Performs other duties as assigned.
Qualifications:
- 2 years of hotel, corporate or conference center experience.
- Previous conference services management or supervisory experience.
- Basic understanding of AV equipment.
- Ability to lift/move conference furniture and equipment.
- Superior quantitative, oral, and written communications and problem-solving/strategizing skills.
- Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor’s degree is preferred.
Associates at FLIK are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal-opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
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