Senior Project Manager

About the Role

• Uses expert judgement and tenured experience to successfully manage clients’ projects, programs and portfolios.

• Uses project management principles and solution-specific domain knowledge to manage assigned projects effectively.

• Responsible for managing resources, scope, time, costs and quality to ensure project profitability.

• Maintains, manages and executes standardized and repeatable PMO processes and best practices.

• Incorporates Project Management best practices into PMO templates, standards and processes.

• Works with clients and team members to define project-specific deliverables, milestones and success criteria. Facilitates client approval and sign-off of milestone achievement.

• Facilitates project status meetings, prepares documentation, budget reporting, manages client expectations and project scope.

• Able to prepare and present at the Executive level, for example Steering Committee Meetings.

• Proactively recognizes project risks based on diverging intentions or scope requests, develops and communicates mitigation methods.

• Collaborates with sales team to effectively transition new clients into consulting practice. Instrumental in transitioning completed client projects to FMT Customer Care team for ongoing support and post-mortem review.

• Orchestrates periodic customer satisfaction surveys in conjunction with project-specific milestones.

• Participates in the resource capacity planning.

• Participates in creating project plans, roadmaps, and scope and assumptions documents in partnership with Practice Directors and Account Executives.

• Develops positive, lasting relationships with our clients and our teams.

About You

• 5-7 years project management experience, full life cycle.

• PMP certification a plus.

• Experience with multiple project management methodologies including Agile and Waterfall.

• Agile certifications (CSM, CSPO) a plus.

• Extensive knowledge and experience with project and project portfolio management tools such as Smartsheet, Microsoft collaboration tools, Excel.

• Leadership skills across the spectrum of project stakeholders – holds team accountable, communicates effectively, ultimately responsible for governing project success.

• Competent in the project schedule building process, including techniques for estimation, developing contingency and management reserve, PERT, CPM and critical path.

• Previous experience with resource management, resource acquisition, resource effort estimation, resource leveling and project resource cost planning and tracking.

• Adept at handling difficult or complex projects, stakeholders, conversations.

• Experience and familiarity with PSA tools (e.g., Upland PSA) and functionality related to project and team/resource setup, budget/financial analysis, reporting and status documentation.

• Strong organizational, problem-solving and negotiating skill sets.

• Demonstrates inclusive behaviors, is reflective and self-aware; leads by example.

• Has the ability to mentor Project Coordinators and other Project Managers.

• Solid understanding of key business cycles and workflow (e.g., CRM/SFA, Order to Cash, Procure to Pay) a plus.

• Implementation experience with at least one FMT practice area – NetSuite, Salesforce, and Microsoft tools required.

• In-depth knowledge of at least one FMT practice area – NetSuite, Salesforce, Microsoft tools a plus.

• Manufacturing and Supply Chain domain knowledge a plus.

About Education

• Preferred: Bachelor’s degree in business administration, project management, or computer science.

• Other degrees and disciplines will be considered with relevant work experience.

• Additional 3 years’ Project Management experience in lieu of a degree.

• Project Management or applicable technical certifications preferred.

About Travel

Some amount of overnight travel (10%) may be required for projects that are not local.

About Us

You can expect to be part of the dedicated and highly driven team that values innovation, customer service excellence, integrity, collaboration and passion. We have been around since 1995, enjoying 25% growth each year in the last few years, and are poised to continue our expansion. We have successfully completed over 1,000 implementations and support a base of over 350 satisfied clients in a variety of industries.

We take pride in promoting work-life balance for our team and reward high performance. Our management strongly believes in open communication and transparency proving a structured career-pathing process supporting the professional growth of our team members.

We have fun together participating in team-building exercises, enjoying monthly happy hour events, cook-off challenges and volunteering.

About our Benefits

Our benefits package is competitive and comprehensive, including various health care options, immediate PTO accrual, 401K with employer matching, bonus potential, and a fun, vibrant work culture!

About Applying

FMT Consultants, LLC is an Equal Opportunity Employer. FMT Consultants, LLC may require applicants to undergo a drug screen and/or background check as a condition of employment.