Coordinator, Marine Dispatcher Job at Enterprise Products

Enterprise Products Houma, LA

Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership’s assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.
The Marine Dispatcher Coordinator responsibilities include, but are not limited to:

  • Provide marine dispatch support for Operations, Personnel, and Maintenance.
  • Manage operational concerns reported by vessel crews by assisting with the solutions and routing to appropriate departments, if needed.
  • Perform customer notifications as required.
  • Accurately review daily boat logs, issue purchase orders, and upload documents using company software system.
  • Accurately close out all jobs and prepare documents for invoicing.
  • Maintain meticulous customer records and keep customers accurately informed of the status of vessels their assigned vessels via email and phone.
  • Assist Operations, Personnel, and Maintenance on a 12/hour night shift, 7/days per week basis on a 7on/7off rotation or available for consultation when on scheduled days off.
  • Properly coordinate assist boats, 3rd party Tankerman, fleeting, and fuel / lube purchases.
  • Provide support for all divisions on an as needed basis.

Qualifications
The successful candidate will meet the following qualifications:

  • High school diploma or G.E.D. equivalent is required.
  • Bachelor's degree in Business, Maritime, or technical field is preferred.
  • 3+ years’ experience in dispatch operations or related field is preferred.
  • Proven work knowledge of dispatch operations is preferred.
  • Proven work knowledge of marine vessel operations is preferred.
  • The ability to perform basic mathematical calculations, such as, percentages, ratios and proportions to practical solutions is required.
  • Basic computer skills such as: opening, creating and updating content in MS Word documents and Excel spreadsheets is preferred.
  • Ability to assume responsibility, be flexible, perform duties and handle multiple tasks under stressful conditions is required.
  • The ability to effectively communicate, both verbally and in writing, with other individuals, teams, customers, and stakeholders of the business, at various levels of the organization, in a business like and professional manner is required.
  • The ability to modify communication style in order to influence, persuade, negotiate, and engage all parties according to the audience and circumstance is required.
  • Takes initiative and is proactive in addressing issues. Quickly and efficiently completes tasks.
  • The ability to demonstrate conscientiousness, dependability and commitment to the role, team and company is required.
  • The ability to assist operations on a 12/hour, 7/days per week basis or available for consultation when on scheduled days off is required.
  • The ability to travel domestically up-to 10% of the time is required.
  • Ability to work a shift schedule 7 nights on/7 nights off.

Primary Location: USA-Louisiana-Houma
Shift: Evening Job
Travel: Yes, 10 % of the Time
Unposting Date: Ongoing
Organization: Marine Services
Job: Marine Services
Job Level: Individual Contributor

Job Type: Full-time

Schedule:

  • Night shift

Work Location: One location




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