Corrections Collector - Soledad Job at PMDLAB LLC
General Description:
Under the direct supervision of the Corrections Field Services Manager, is responsible for the performance of a wide variety of covid collections (including but not limited to anterior nares, oral fluid, and saliva) and data entry while stationed in a correctional facility. It is the Corrections Field Collectors job to provide a high level of professionalism and to promote a working atmosphere with a high quality of customer service. This position ensures individuals are serviced professionally, promptly, and accurately. This position will be stationed in a correctional facility.
Responsibilities:
- Greets and attends to the needs or requests of individuals waiting for service.
- Treats all clients with dignity and respect.
- Support and educate anxious clients to alleviate their discomfort.
- Completes all new hire and ongoing trainings in the areas of customer service, data entry, and collections.
- Access client information and process all paperwork with special attention to detail and accuracy.
- Processes all specimen collections accurately and timely.
- Maintains client confidentiality with all services.
- Inputs data and maintains client information as needed.
- Collects and processes antigen testing.
- Verbally instruct clients in the correct processes for all services provided including collection procedures.
- Abide by all requisition procedures.
- Quality control and review of samples and requisition forms.
- Provide shift coverage when needed due to staff illness, weekend coverage, and/or vacation coverage.
- Completes all other tasks as assigned by Corrections Field Services Manager
- Other duties as assigned
Qualifications:
- High school diploma or equivalent.
- Previous data entry experience and organizational skills.
- Medical field experience preferred
- Must be detail oriented.
- Ability to handle high work volume accurately at a fast pace and to work independently of supervision.
- Must pass eligibility to enter correctional facilities.
- Proficient in MS Office/Excel 6. Proficient in LabDaq and LabNexus
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