Credit/Collection Associate - WTL Job at Ward Trucking, LLC
Advertising Title:
Req #:
11583
Company:
Ward Trucking, LLC
Job Code:
CSH
Location:
Altoona
Employment Status:
Full Time
City:
Altoona
Area of Interest:
Administrative Support
State:
PA
Rate of Pay:
Competitive Hourly Rate and Benefits Package
Job Description
JOB TITLE: Credit / Collection Associate I
REPORTS TO: Accounts Receivable / Collections Supervisor
OVERVIEW OF ROLE: To notify customers, either by professional telephone contact or by mail, on past due status of account and work with them to resolve the situation. To always serve the customer first by researching any questionable bills for errors and making corrections. To assist with clerical duties, such as mailroom and scanning.
DUTIES AND RESPONSIBILITIES:
$500. May recommend collection action or settlement on small balances to
Collections Supervisor.
adherence to training programs, guidelines and processes associated with these
systems.
REPORTS TO: Accounts Receivable / Collections Supervisor
OVERVIEW OF ROLE: To notify customers, either by professional telephone contact or by mail, on past due status of account and work with them to resolve the situation. To always serve the customer first by researching any questionable bills for errors and making corrections. To assist with clerical duties, such as mailroom and scanning.
DUTIES AND RESPONSIBILITIES:
- Contact delinquent accounts by phone or mail for payment, investigate reason for
$500. May recommend collection action or settlement on small balances to
Collections Supervisor.
- Research customer documentation on file (DR’s, B/L’s, paid files, etc.) to either verify
- Correct any billing errors and document in Customer Feedback Log.
- Provide customer service to all customers adhering to Ward standards for customer
- Contact service center personnel concerning receivables in dispute and to prevent
- Help with check application when needed.
- Perform morning or afternoon mailroom duties as assigned.
- Perform document scanning as assigned.
- Assist in stuffing and mailing of invoices as assigned
- Mail out coded and/or miscellaneous letters as needed.
- Fully support all technologies and processes, introduced by Ward, that are intended
adherence to training programs, guidelines and processes associated with these
systems.
- Process customer requests for proof of delivery or bill of lading in a timely manner as
Job Requirements:
REQUIREMENTS:
This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.
- Must have proficient organizational and clerical skills.
- Must have customer service focus and good people skills.
- Must have basic knowledge of business math and good analytical skills.
- Must have good verbal and written communication skills.
- Must have basic ability to use office equipment such as computer, calculator,
- Must be able to work overtime / hours as required.
This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.