Alpine Power Systems, established in 1963, is an independent B2B global solution provider specializing in critical power, telecom, cable, and motive power solutions. Through acquiring market-leading companies and adding highly motivated, talented individuals, Alpine has expanded its operations to become one of the largest independent organizations in our industry. Alpine is a profitable and growing company supplying numerous Fortune 1000 companies.

We are seeking an Inside Sales and Support team member to support our Critical Power Division

Responsibilities:

Inside Sales – actively sell Alpine offerings to existing and new customers.

• Attain monthly, quarterly, and annual sales targets.
• Detailed documentation within the Salesforce CRM managing the opportunity to order stage.
• Track all customer interactions in the CRM to ensure conversations and tasks are completed.
• Manage the day-to-day needs of the accounts represented by your territory.
• Proactively cold contact new companies to gain entrance to generate a quoting opportunity.
• Customer FOLLOW-UP: Post purchases satisfaction checks and upsell, create alternate opportunities.
• Service check calls – contact past customers on offerings to determine their service cycles and needs.

Support - Support the Sales Manager as required. To include but not limited to:

• Process and distribute quotes by request of the salesperson.
• General day-to-day administrative support of assigned salespeople.
• Take incoming customer calls for team support.
• Monitor incoming email requests to create sales leads in the CRM
• Verify vendor pricing through vendor order acknowledgments as applicable.
• Track all open items as needed.

Requirements:

• 4-year college degree (preferred).
• ERP and CRM experience (SAP, SAGE, Salesforce).
• Microsoft Office Suite experience (V-Lookup, pivot tables, and Word development).
• Professional phone skills and overall communication are required.
• Experience with team selling and support through account management.
• Work experience with similar companies (preferred).

We offer a highly competitive benefits package including:

• Health insurance.
• 401(k) with a company match.
• Holidays.
• Paid vacation and personal days.
• Life insurance.