Customer Account Partner Job at Univar Solutions USA Inc
A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
What You’ll Do:
The Customer Account Partner (CAP) at Univar Solutions is truly responsible for the success of our customers! These will be business-to business account customers who order chemicals and food ingredients from us so they can make the products that they are known for. You’ll develop outstanding relationships and ensure that our customers have the best possible experience while building and maintaining long lasting relationships. We take customer service seriously and this position is crucial to the organization’s success.
Overall You Will:
- Take proactive ownership of customer issues & complaints; trouble shoot problems, and see them through to resolution.
- Assist customers in achieving outstanding value from Univar Solutions by effectively and proactively handling all orders in a timely manner (beginning to end). Will optimally execute requirements and standards on order entry and accuracy.
- Build and maintain strong professional relationships with customers and internal partners. Work cross functionally with all teams; raise unresolved issues to the appropriate internal teams.
What You’ll Need
- Bachelor’s Degree preferred; High School/GED degree required
- 3+ years B2B service management experience, with consistent track record and history of building successful relationships with customers.
- Strong interpersonal skills
- Proficient in MS Word, Excel, Outlook
- SAP and Salesforce experience a plus, but will train!
#LI-DRI
Univar Solutions is a leading, global distributor of chemicals and ingredients
essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than
10,000 employees
support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
We offer a
Total Rewards package
that includes market aligned pay and incentives as well as a diverse benefits offering to
support our employees’ physical, emotional, and financial wellbeing.
Univar Solutions supports
sustainable solutions for the world around us so that we can do our part to
help keep our communities healthy, fed, clean, and safe!
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
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