CUSTOMER SERVICE ASSISTANT Job at TRC Staffing
CUSTOMER SERVICE ASSISTANT
JOB DUTIES:
- Greets applicants, recipients, and visitors and provide necessary linkage with appropriate center staff.
- Accepts required verifications from customers and routes to assigned case manager.
- Provides support to caseworkers, responds to general inquires.
- Conducts initial screening and registration of new applications and secures case files from files area for use by the assigned case manager.
- Answers routine questions in reference to case status, benefits issuance, etc.
- Mail out customer’s request for income verification, childcare, public assistance, and PRC applications.
- Provide information to appropriate staff in response to inquiries received.
- Participate in unit meetings and individual conferences.
- Provide coverage for Customer Support Specialist/Unit Aide.
- Working, as needed, in a number of different units and departments.
JOB REQUIREMENTS
- Previous, verifiable experience working in a professional office or call center environment.
- Intermediate level computer skills; data base, MS Word, MS Excel,
- Outlook. Excellent communication skills, written and oral.
- Flexibility to move from one task to another as needed.
- Timeliness and attendance will be monitored closely.
- Minimum of a High School diploma or equivalent, some college preferred.
- 100% clean criminal background is required and will be verified.
Bi-lingual candidates are encouraged to apply.
THESE POSITIONS ARE LONG-TERM, POSSIBLY TEMP-TO-HIRE FOR CANDIDATES WITH GOOD ATTENDANCE AND PERFORMANCE.
THIS POSITION REQUIRES ALL CANDIDATES TO BE FULLY VACCINATED FOR COVID-19, OR SUBMIT TO WEEKLY TESTING. A VACCINATION RECORD OR WEEKLY TEST RESULT WILL BE REQUESTED.
TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.