Customer Service Representative Job at All-Star Auto Glass

All-Star Auto Glass Seattle, WA 98134

$500.00 Signing bonus!

Come work for the All-Star in the Auto Glass Industry!

All-Star Auto Glass and East-Side Mobile Auto Glass are regional companies serving the vast majority of the Puget Sound Area. We are looking to hire a full-time customer-oriented service representative to assist us in our daily operations. You will be the first contact for many of our customers, so you need to be motivated, passionate, and professional. We need someone that will maintain high customer satisfaction and uphold our excellent service standards.

DUTIES:

  • Managing a large amount of incoming customer and vendor calls
  • Writing customer glass repair quotes based on vehicle year, make, and model
  • Solving customer's and technician's problems
  • Filling out and filing paperwork
  • Explaining and selling services to customers
  • Assisting the accounting team with invoicing, collecting payments, and obtaining insurance approvals.

QUALIFICATIONS:

  • Previous auto glass experience a plus
  • MUST HAVE office experience handling multiple phone lines, capable of handling 50+ calls per day
  • Proven customer service experience
  • Excellent communication and mastery of the English language
  • Ability to manage time effectively and multi-task
  • High school diploma or equivalent

ABOUT US:

All-Star is a locally owned and operated company based in Seattle, WA and is a leader in auto glass service solutions. We're continually building strong relationships through attention to detail, problem solving, and complete customer service which is resulting in rapid growth. All-Star Auto Glass continues to expand operations and has recently opened for business in Spokane WA. We are looking for solid professionals to join the team and grow with the organization!

COMPENSATION:

  • Starting at $19-$23 Depending on Experience
  • $500.00 Signing bonus
  • Medical & Dental available - Company covers 75% of employee monthly costs
  • 401K
  • Paid Vacation and paid Holidays

If you're interested in a career in a fast paced industry, we want to hear from you. Please attach an updated resume with your response.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 2 years

Work Remotely

  • No

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Experience:

  • call center: 2 years (Required)
  • phone: 2 years (Required)

Language:

  • English (Required)

Work Location: One location




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