Customer Service Representative Job at Barry Wehmiller Companies Inc
About Us:
BW Integrated Systems is an industry leader in the design and manufacture of end-of-line packaging equipment solutions and packaging automation, as well as systems integration. With seven manufacturing facilities and more than 800 team members worldwide, BW Integrated Systems is a global partner for our customers and has installations in more than 50 countries around the world. Our products and service network provide differentiated technology and technical support for manufacturing companies in a variety of global market segments, including automotive, beer and beverage, wine, spirits, container manufacturing, food, household, personal care, dairy, paper, pharmaceutical, and consumer mailing and collating. BW Integrated Systems packaging professionals have decades of application experience in robotic solutions, packaging line design, integrated solutions, palletizers and depalletizers, automated can-end and product-handling equipment, case- and tray-packing, case- and tray-forming, advanced conveyance technology and controls, unwrappers, destrappers, feeders, coolers and pasteurizers.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
This position requires a high-energy, detail-oriented individual with a competitive drive to achieve daily individual and team goals.
Primary responsibilities include
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Quoting and closing the sale of replacement parts to various customers via phone and email
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Following up on active quotations and leads
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Conducting customer and technical research to generate opportunities
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Responsibilities include all entry of quotes, orders, and warranties
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Fielding high customer call volume
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Reporting of forecast and order status
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Various other administrative duties related to the position
The Customer Service / Inside Sales Representative must also have a strong desire to learn the business, effectively multitask, have excellent written and verbal communication skills. Must have the ability to engage people at all levels of the organization and be driven to meet deadlines
Experience and Skills
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Highly motivated to work in a high pressure fast-paced team environment
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Consistent and proactive communicator with the team and others
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Excellent written and verbal communication skills
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Ability to engage people at all levels of an organization
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Creative solution provider that can drive growth to the department
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Computer proficiency especially Microsoft Office applications
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Experienced with ERP systems fluent in INFOR application MAPICS preferred
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Experience in a manufacturing environment and technical backgrounds of plus
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Sales or customer service experience preferred
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Bachelor's degree or equivalent education or experience preferred
The approximate pay range for this position is $45-55K base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
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