Customer Service Representative Job at BPA
Position location: 4635 S. Central Ave. Phoenix, 85040. CSR Position performs a high level of customer service functions that will support Human Service Supervisor and Human Service Specialists. Duties will involve solving difficult customer service complaints/issues over the phone or face-to-face. Will be responsible for clerical functions such as providing referrals to customer for community resources, greet clients and assess purpose of the office visit, register applications using AZCCATS systems, manage a high volume of emails through Google, faxes, interoffice mail, and UPS mail. Prepare outgoing mail/and distribute incoming, filing, archiving, ordering supplies, and other office procedures as needed.Skills RequiredCandidate should be able to manage a high volume of emails and mail, do filing, answer phones, and greet clients.Skills Preferred
Job Type: Contract
Pay: $15.00 - $15.79 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Phoenix, AZ 85003: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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