Customer Service Representative Job at Derby Fabricating Solutions LLC
Description:
Assumes the responsibilities of scheduling customer orders for production and shipment.
Responsibilities
- Monitor customer orders
- Enter customer orders into system
- Confirm accuracy of system price to blanket purchase orders
- Dispense work orders as instructed
- Provide a link between customer and production
- Maintain accurate customer schedules in system
- Provide a courteous environment for customer communication
- Communicated customer needs internally effectively and efficiently
- Strong data entry skills
- Excellent verbal and written communication
- Proficient with Microsoft Office applications, especially Excel
- Organizational skills
- Interpersonal skills
- CSR experience in automotive manufacturing is a plus
Required education:
- Associates Degree or Equivalent
Required experience:
- Customer Service: 1 year
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