Customer Service Representative Job at Kurtz Bros

Kurtz Bros Columbus, OH

Who We Are

Kurtz Bros., Inc. employees take pride in the company strong family tradition, history of growth and innovative approach to problem solving in the green industry. With over 70 years of experience, Kurtz Bros., Inc. is a pioneer in caring for Ohio's environment and natural resources. Using specialized techniques in resource management and sustainability, we produce the finest topsoil's, mulches and composts for beautiful yards and gardens. As an industry leader committed to excellence in customer satisfaction, our company will continue to provide innovative products and solutions to the waste-to-resource and soil-related industries we serve.

We are hiring for seasonal Customer Service Representatives at our multiple locations (Westerville, Columbus (Frank Rd), Dublin & Delaware. This role can be full or part time March - August.

Primary Responsibilities

  • Provide administrative support for the production site
  • Bill drive-up customers and outgoing material as needed
  • Enter all Kurtz Bros. tickets in the computer
  • Run the scale
  • Receive inflow and outflow
  • Update and close out the prior day
  • Enter time cards and equipment hours
  • Contact customers as needed on job information
  • Communicate using company radio
  • Assess customer needs whether in-person or over the phone, answer questions, provide solutions, provide product information in order to familiarize and assist in merchandise selection, and provide any customer follow-up required
  • Become knowledgeable regarding the composition and application of the product line and develop the ability to promote and answer questions regarding the variety of products available to customers
  • Accurately process customer sales and coordinate with accounting
  • Maintain accuracy in closing cash drawer, completing paperwork and following all closing and opening procedures
  • Maintain accuracy with regards to order entry for pickups, deliveries, etc
  • Maintain a high-level of customer service to internal and external customers
  • Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary
  • Follow all Kurtz Brothers, Inc. safety guidelines and complete incident reports immediately when required
  • Other duties as assigned

All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.

Kurtz Brothers, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: 216-986-7000.. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Qualifications & Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in performing general office skills
  • Reliable transportation
  • Willingness to learn and grow within the role
  • Friendly, positive, and willing to be of service to others
  • Able to quickly develop a working knowledge of Kurtz Bros., Inc. products and recycling
  • Attention to detail, accuracy, and follow through
  • Must be able to work flexible hours throughout the year, including weekends
  • Good communication and listening skills
  • Incumbent will be required to sit, stand, type, use personal computer, two-way radio, and telephone
  • Exposure to loud noises, hot/cold temperatures, dust, and other environmental factors
  • Ability to ambulate around the site
  • Enthusiastic, with a drive for results
  • Ability to multi task and work in a fast paced environment · Proficiency in office IT suite (excel, word and PowerPoint) and ability to learn new programs/software

**Compensation will be based on experience

What We Do

With four locations in Columbus, Kurtz Bros., Inc. offers quality landscape materials, and more, to landscape professionals and home owners. Specializing in waste-to-resource solutions, Kurtz Bros., Inc. continues to earn an excellent reputation for serving construction, demolition and recycling needs of industries throughout Ohio. Finding beneficial reuse opportunities for what others consider waste is what keeps us, and the industries we help, remain sustainable. We have a wide range of solutions that incorporate recycled materials. These actions help to extend the life of bulging landfills and tremendously benefit our fragile environment.

Today, Kurtz Bros., Inc. keeps service, manufacturing, and transportation groups, operative statewide. The landscape division offers products ranging from topsoil, mulches, and composts to paving stones, and everything in between. On the industrial side, construction fill, sand and recycled aggregates are top products. Our long-standing service of providing for Ohio's landscaping needs, and protection of environmental interests remains our highest priority.

Job Types: Full-time, Temporary

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Application Question(s):

  • Are you able to work OT and weekends?
  • What is your desired hourly pay?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.