Customer Service Representative Job at Leslie Heating & Cooling
We KNOW our Customer Service Department is the heart of our business and we value the people who sit on the front lines of our organization. If you are customer-centric, have solid experience on the phones directly with the consumer, and are looking for a permanent, full-time and have an authentic and enthusiastic desire to comfort others, we want to meet you! We are looking to fill our 10:00 am - 7:00 pm shift during the week and 8:00 - 12:00 pm Saturdays. Outbounding experience is a plus!
What We Offer:
- 100% PAID Blue Cross Blue Shield Health insurance for both Employee & dependents
- 100% PAID Dental & Life Insurance
- 401k Plan with employer match
- Paid vacation and holidays
- An excellent work culture
- Coaching & training
- Growth potential
- Additional incentives
IN THIS ROLE YOU WILL
Promote raving customer fans by converting incoming customer calls into booked service appointments. When the phone isn’t ringing, you will call our customers to schedule their planned maintenance visits. We will equip you all you need to provide professional and consistent experiences for our customers. You will participate in ongoing training to expand your expertise to deliver exceptional customer service. You will collect pertinent information and update our customer database with complete and accurate information. This could be a great fit for someone with inside sales experience!
Job Type: Full-time
Pay: $37,440.00 - $43,680.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Work setting:
- In-person
Work Location: One location
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