Customer Service Representative Job at Mid-State Aviation II, Inc.

Mid-State Aviation II, Inc. Cozad, NE 69130

The Customer Service Representative will provide administrative support and assist in accurate and efficient operations of an Agriculture and Aviation business. This individual will assist staff, customers, and vendors through a variety of tasks related to day to day operations. He/She will present themselves in a professional manner which best represents the mission, vision, and values of the company.

This position will allow an individual to contribute their skills and experience in an environment that appreciates and recognizes their value; and allows opportunities for both financial and personal growth.

The starting wage is $15/ hr and is offered as a long-term position that has potential to become full time OR remain part time employment. Some weekends and travel may be required.

Job Description:
● Part Time employment estimated at 30 hrs per week
● Handling phone calls and customer requests
● Process and distribute email correspondence
● Provide excellent customer service
● Assist other employees in other company departments
● Create and manage customer invoices
● Create and manage vendor accounts
● Schedule meetings, appointments, travel, manage employee schedules, and track recurrent training for employees
● Assist in handling the renewals of all local, state, and federal agency contracts, lease agreements, licenses, insurance renewals, and will work professionally and directly with those agencies

Ideal Candidate Requirements:

● 2 + years office administrative work experience
● Basic email, internet, and computer knowledge
● Experience or the willingness to learn the use of the following programs

  • QuickBooks
  • Google Apps ( Gmail, G-Suite)
  • Microsoft Word and Excel programs
  • DropBox
  • Asana
  • Social Media platforms

● Strong written and oral communication
● Must be able to work independently
● Organization and attention to detail
● Time management skills
● Possess the ability to figure things out through critical thinking and active learning
● Possess the ability and dedication to get things done efficiently and accurately

● Ability to meet deadline requirements
● Willingness to learn and efficiently operate web based applications

Employment Benefits and Incentives:

● Be an integral part of a fun, family friendly small business that specializes in agriculture, aviation, and promotes an entrepreneurial spirit

● Flexible schedule - ability to work around personal schedule and obligations
● Paid time off
● Annual increase in paid time off
● Reimbursement fund for eligible expenses such as cell phones and fuel
● Education reimbursement opportunities
● Ability to maintain income and still have time to pursue other careers or interests
● Opportunities to immediately increase earning potential
● Opportunity to transition to a full time position if warranted that offers additional paid time off, retirement benefits, and other incentives

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • Cozad, NE 69130: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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