**Opportunities to learn and grow at Sitel!

Get in on the ground floor of an amazing career! We’re excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. After you apply, you may see communication from Sitel Group as well as SYKES.

Become a Customer Service Representative and join an elite team of high-volume customer service professionals and support industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. This job is better than a warehouse because you don’t have to be on your feet all day. In this position, you will:

• Problem-solve and connect with customers by phone via inbound calls; no sales
• Strive to meet and exceed metrics while providing excellent customer service.
• Drive customer satisfaction through voice, chat and/or email communications.
• Multitask and navigate through multiple digital systems
• Read client legal disclosures verbatim

Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you. Please don't miss the great opportunity for our on-site interviews available Monday-Friday!

Location Requirements: Must reside within driving distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901

Your position is:

• $17 per hour
• 100% paid training at $15 per hour.
• Full-Time, 40 hour/week schedule
• Full benefits - including medical, dental, vision, and life insurance, company matched 401K, and generous paid time off
• Grow your career – there are opportunities for you to advance to the next step

You are perfect for this role if you have:

• A high school diploma or GED equivalent
• An ability to connect with customers, and offer helpful solutions, with empathy
• Excellent listening, verbal and written communication skills
• Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
• An ability to work evening and weekend shifts
• Ability to work well with a team or independently

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person

Ability to commute/relocate:

• Westville, OK: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.