Customer Service Representative Job at Weir Group
Customer Service Representative
Weir ESCO
Bucyrus, OH
Onsite
Purpose of Role: ESCO’s Customer Service Representatives act as primary interface to ESCO’s customers by managing activities between the District Managers, Technical Support Group, Purchasing, Marketing, Engineering, Manufacturing, Product Support, Planning and other Account Representatives. The CSR provides professional and efficient customer service, through prompt and accurate customer order entry, order servicing, and quoting. Works closely with the Sales team to support the sales process.
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
- Essential position to execute first line customer engagement
- Work directly with an assignment of North American accounts as well as field customer phone calls
- Process customer sales orders, returns, credits, and invoices through established standards and procedures
- Communicate customer requirements to the appropriate people within the organization to ensure conformance to customer purchase orders and inquiries
- Safety First: Demonstrate 100% commitment to our zero harm behavior in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
- Minimum of 1 year experience in a professional customer-facing role required
- Proficient organizational and time management skills to multi-task and prioritize multiple customer demands simultaneously
- Excellent interpersonal skills demonstrated through written and verbal communication
- Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above.
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our
Career Page
and
LinkedIn Life Page
.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#esco
#LI-EW1
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.