The Commercial & Savings Bank (CSB) is an independent community bank that provides a complete range of banking and financial services to consumers and businesses. CSB has approximate assets of $1.1 billion and sixteen locations in Holmes, Stark, Tuscarawas, and Wayne counties. Additionally, Wealth Management offices are located in Millersburg, North Canton, and Wooster, Ohio. CSB is recognized as a top employer in our region as a six-year winner of the NorthCoast 99 award (www.northcoast99.org), which recognizes the 99 best employers for top talent in Northeast Ohio.

This full-time position is located on-site at our Clinton Commons Banking Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.

Summary: Provide exceptional service to our customers and prospects, complete transactions, grow customer portfolios and strengthen community relations with the Banking Center.

Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Serve our customers in a professional and caring manner:

• Adhere to CSB Customer Service & Retail Ready! Standards
• Follow CSB’s professional standards of dress and conduct.
• Build rapport with customers by asking quality questions to help meet their needs
• Demonstrates a commitment to CSB’s vision, mission, and core values and seeks to align one’s behavior in such a way that gives these foundational principles the best chance at becoming a reality.

Project a positive image of CSB:

• Promote CSB by participating in community activities
• Represent CSB through professional and courteous conduct.

Execute service & sales initiatives to support growth in customer portfolios:

• Utilize relationship banking principles during customer interaction
• Understand and have the ability to explain the features and benefits of all banking products and services
• Recommend products and services that fit the needs of the customer

Operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive workspace:

• Complete customer transactions as outlined in the Retail Services Handbook while adhering to bank-wide policies and procedures
• Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures
• Balance cash drawer at end of every banking day
• Assist customers in accessing safe deposit boxes
• Provide customer referrals to bank personnel as appropriate
• Scan proof work to Deposit Operations throughout each day
• Perform end of day duties as needed, such as utilities and cash advance item reconciliation
• Count and balance cash in automated teller machines (ATM)
• Balance and complete regular maintenance on coin machine
• Assist Banking Center Manager in opening and closing the Banking Center

Education: A high school diploma or general education degree (GED) is required.

Summary of Employee Benefits:

• Competitive base wage
• Incentive compensation and profit sharing
• Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance – (plan and/or benefits eligibility requirements apply)
• Paid time off for vacation, illness, bereavement, and jury duty
• 401(k) with an employer match and on-site advisers
• Employee Assistant Program (EAP) with free access to mental health resources
• Comprehensive wellness program with financial incentives to promote a healthy lifestyle
• Training and professional development opportunities to help you reach your long-term goals
• Paid holidays available immediately upon hire
• Volunteerism opportunities to give back to our local communities

The Commercial & Savings Bank is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Schedule:

• Day shift

Work Location: In person

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