Job Title: Customer Service Rep|Data Entry Specialist

Reports To: Lead Team Member
Department: Office

Company Core Values

• Ambitious
• Customer Service Oriented
• Job Ownership
• Positive Growth
• Safe Work Environment
• Team Oriented
• Leads by example through living the MTS core values

Summary
Our company is growing its clientele, and we have an excellent opportunity for an experienced Customer Service Rep/Data Entry Specialist person to join our team of professionals.

Essential Duties

• Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
• Identifies labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents.
• Computes costs by analyzing labor, material, and time requirements.
• Oversee all aspects of the project, estimate, order entry, negotiate with vendors, set deadlines and monitor the project.
• Communicate with Team members regarding new and current projects
• Understand the scope of the work
• Manage bid pricing from vendors
• Data Entry
• Compliance
• Establish and maintain working relationships with Vendors, Clients and

Customers.

Minimum Qualifications

• High School Graduate
• Experience with Excel and other MS Office software
• Strong computer skills
• Data Entry Skills
• Compliance Knowledge
• Excellent Customer Service Skills
• Ability to read blueprints
• Impeccable problem-solving skills
• Be motivated, detail-oriented, driven, and well organized.
• Ability to troubleshoot problems and provide solutions in a positive and professional manner
• Ability to multi-task and meet strict deadlines
• Ability to work extended hours if necessary

Job Types: Full-time, Part-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Jefferson, WI: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Data entry: 1 year (Required)
• Customer service: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Compliance: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

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