Customer Service Representative (Englewood Cliffs) Job at Centers Plan for Healthy Living
Summary
Our Customer Service Representatives are responsible for interacting with customers in a courteous, efficient, friendly and professional manner. They engage in active listening with callers, confirming or clarifying information, while resolving emerging issues.
Responsibilities
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Our Customer Service Representatives are responsible for interacting with customers in a courteous, efficient, friendly and professional manner. They engage in active listening with callers, confirming or clarifying information, while resolving emerging issues.
Responsibilities
- Respond to inquiries and requests via telephone and email in a timely fashion
- Document inquiries, requests, resolutions, and follow-up tasks
- Escalate inquires and requests to appropriate channels where applicable
- Display a courteous and empathetic attitude
- Perform research to answer inquiries and requests
- Perform other duties and special projects as assigned
- Team player who thrives in a self-directed, collaborative and fast paced environment
- Excellent customer service skills with the ability to be flexible, responsible, positive and able to confidently communicate
- Strong smart decision making and problem-solving ability with attention to detail
- Proficient in Microsoft Office
- Motivation and strong attendance record
- Bilingual skills helpful
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.