Description

CUSTOMER SERVICE REPRESENTATIVE I (MAILROOM)

Earn up to $17/hr

WHY WORK FOR SAVILINX?

At SaviLinx, we help people! People just like you. It is not just our job; it is our mission! As a Customer Service Representative I (Mailroom), you will work in our mailroom in support of the great citizens of Massachusetts! If you are detailed-oriented, enjoy working in a fast-paced environment and enjoy helping others we would love to speak with you!

Founded in 2013, we have an amazing story! SaviLinx is a Women Owned and HUBZone certified business that has been listed on the Inc. 5000 list of fastest-growing companies in 2017, 2018, 2019, 2020 and 2021!

JOIN THE SAVILINX FAMILY AND YOU’LL ENJOY:

Full time, benefit eligible positions.

Employee benefits include Medical, Dental, Life, Vision, 401(k) with company match, Pet Insurance and generous paid time off.

Very competitive wages and additional pay for performance.

100% Paid Training.

Opportunities for advancement and professional development.

OVERVIEW:

The Customer Service Representative I (Mailroom) is responsible for the day-to-day clerical actions of the mailroom.  This position fulfills detail-oriented entry level functions. This is a work-in-center position.

OUR GUIDING PRINCIPLES:

Make every interaction Count

Act with Respect and Integrity

Demonstrate Passion for Continuous Improvement

Be Worthy of Trust from all Stakeholders

ESSENTIAL JOB FUNCTIONS:

Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.

Supports the day-to-day clerical actions for a contract with the following duties: Ensures privacy, confidentiality, and precision with all work.

Retrieves mail from local post office or accepts deliveries.

Scans, faxes, files, and collates mail.

Maintains a working knowledge of our clients’ requirements.

Regular and consistent attendance is an essential function of the job.

SUPERVISORY RESPONSIBILITY:

No supervisory responsibility.

EXPECTED WORKDAYS/HOURS:

Monday - Friday; 8 AM - 5 PM

QUALIFICATIONS:

High school diploma or equivalent.

Detail-oriented multitaskers, with keen accuracy and attention to details.

HIPAA and PHI experience

Demonstrated success in customer service work (empathy, responsive, patient, conscientious)

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

EOE/VETERAN/DISABLED

Qualifications

Education

Required

High School or better.

Experience

Required

Customer Service

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lawrence, MA 01843: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)

Work Location: One location

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