Data Entry & Customer Service Rep Job at KB Kitchen & Bath Concepts, Inc.
We are an established cabinetry and counter top dealer looking for a Customer Service Representative with excellent communication skills and a strong customer service orientation for our N. Charleston, SC office. This person will be the point of contact for our customers and lead them through the service process.
Duties:-Communicate clearly via phone & email with customers (builders) and all other callers to provide helpful information and schedule appointments, installations, and quality inspections.-Schedule with installers and delivery drivers to coordinate activities with the customer's availability and needs.-Place accurate orders for materials.-Maintain extremely well-organized files and calendar at all times.-Handle all issues brought up by customers and others with respect and kindness, and handle in an appropriate and timely manner.-Work as a team with fellow employees to ensure the customer receives the best service possible.-Follow all company procedures at all times.
Requirements:-High school diploma-Detail-oriented & strong organization skills
We offer excellent benefits and have a beautiful showroom and office environment on the south side of Charlotte. If you think this job might be for you, we welcome your application. We look forward to speaking with you soon!
Duties:-Communicate clearly via phone & email with customers (builders) and all other callers to provide helpful information and schedule appointments, installations, and quality inspections.-Schedule with installers and delivery drivers to coordinate activities with the customer's availability and needs.-Place accurate orders for materials.-Maintain extremely well-organized files and calendar at all times.-Handle all issues brought up by customers and others with respect and kindness, and handle in an appropriate and timely manner.-Work as a team with fellow employees to ensure the customer receives the best service possible.-Follow all company procedures at all times.
Requirements:-High school diploma-Detail-oriented & strong organization skills
- Customer service must be highest priority-Fast learner for a fast-paced environment-Should have Construction (cabinetry) experienceExpected hours are Monday-Friday from 8:00-4:30
We offer excellent benefits and have a beautiful showroom and office environment on the south side of Charlotte. If you think this job might be for you, we welcome your application. We look forward to speaking with you soon!
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